Hotel Nr73 By Coffi Co

6 months ago


Cardiff, United Kingdom Coffi Co (Cardiff) Ltd Full time

**Let today be the start of something new with this fantastic opportunity to join our team at our small Hotel.**

At Hotel Nr73 by Coffi Co we are looking for a **multi-skilled** Head of Housekeeping & F&B to come and join our friendly team in Cardiff, Pontcanna. You will be responsible for the management of a busy hotel and its coffee shop. You will be the key representative within the hotel and will therefore maintain proactive client and stakeholder relationships.

**Hourly rate**: £15 - £17 an hour on guaranteed contract between 30 - 37.5 hours per week.

**Your main roll will be**:

- Respond to guest inquiries and resolve any issues or complaints in a professional and courteous manner.
- Being the contact for any guests requests
- Manage all requests we get from guests in a helpful & professional manner
- Building rotas for the housekeeping team
- Consistently ensure and deliver a first-class cleaning standard
- Proactive maintenance reporting
- Health & Safety management
- As the Head of Front of House you will be required to work in our coffee shop on Fridays, Saturdays, and Sundays offering exceptional customer service to guests and customers, serving hot drinks and making basic breakfasts i.e. sausage or bacon bap.
- Previous experience in a hotel environment in either reception or reservations
- Previous F&B experience with Barista and basis cooking skills
- Confidence, common sense, professionalism and an engaging personality
- Exceptional attention to detail
- Excellent people management skills
- A hands-on approach
- to support the team
- Flexibility with working hours, depending on business needs.



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