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Medical Records
4 months ago
Job Description
We are looking to appoint a Medical Records/Reception Team Lead to join The Westbourne Centre. We are looking for someone who is an experienced, enthusiastic and highly motivated customer focused person to lead the team. You must have the ability to organise and prioritise your own workload whilst working under pressure. Previous experience of leading a team, have excellent communication skills, and be able to demonstrate good leadership skills.
As a Team Leader, you will be required to
- Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Assisting with hiring processes and new team member training
- Overseeing team member work for quality and guideline compliance
- Developing strategies to promote team member adherence to company regulations and performance goals
- Working within the Standard Acute Contract guideline ensuring letters are processed within the timeframes required.
What you'll bring with you
- Good communication skills
- Friendly outgoing personality
- Proven ability to work in a team or independently as required
- Competent computer skills
- Attention to detail
- Be confident and competent under pressure
- Excellent customer skills
- Committed & Flexible
In return we offer
- Competitive salary
- 25 days’ annual leave (pro rata for part time employees)
- Paid bank holidays
- Contributory pension scheme
- Excellent training and development opportunities
- Free on-site parking
About us
The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients.
The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK’s largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare.
Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am -4pm on a Saturday.
The Westbourne Centre are committed to quality, equality and opportunity for all.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.
