Internal Auditor

Phillips & Cohen Associates, Ltd., the global leader in deceased account management with operations in the United States, United Kingdom, Canada, Ireland, Germany, Spain, Portugal, Australia and New Zealand, seeks an Auditor for its Manchester, UK office.
Under instruction of the Director of Internal Audit & Risk, the Auditor is responsible for performing detailed review, observation and testing, as well as continuous monitoring that ensures optimal service levels are being provided to company clients and theircustomers (the consumers) through the measurement of adherence to service level agreements, applicable regulatory requirements, and internally established policy and procedural standards.
**Internal Auditor Responsibilities**:

- Performs regulatory, compliance, operational and service level audits of company departments, functions and processes as directed.
- Utilizes audit procedures to verify the adequacy of existing process controls through review and observation, detailed testing, and continuous monitoring techniques.
- Conducts risk assessments and identifies process controls in place to mitigate/eliminate risk exposure.
- Examines Training and Operations functions to ensure proper/timely internal communication of all critical client requirements.
- Performs analysis to conclude on the effectiveness and efficiency of the internal control environment, corporate governance, and compliance management system.
- Identifies process control gaps and improvement opportunities as they relate to client service level agreements, applicable regulatory requirements, and industry best practices.
- Documents results and findings adequately via audit workpapers, test spreadsheets, and remediation/ action plans.
- Prepares timely draft reports for the Director of Internal Audit & Risk.
- Assists with enhancing internal audit standards and practices.

**Desired Experience**:

- Bachelor’s Degree (or UK/European equivalent) in appropriate field of study; or Certified Internal Auditor designation and/or Certificate in Internal Audit and Business Risk [from the Chartered Institute of Internal Auditors (IIA)].
- 2-3 years of proven working experience as an audit professional, with compliance management and/or collections industry experience a plus.
- Multi-lingual with English (Fluent) and business fluency in German, Spanish, or Portuguese.
- Willingness and eligibility to travel internationally to current and future markets as needed.
- Knowledge of commonly used concepts, practices and procedures within the financial and/or collection industries.
- Knowledge of applicable regulatory requirements set forth by the Financial Conduct Authority (FCA), and similar regulatory bodies having authority over relevant European Union (EU) countries.
- Proven ability to gather and analyze data, identify and document findings, and create audit reports.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Excellent interpersonal, verbal, and written communication skills.
- Strong working knowledge of Microsoft Office.

*Key attributes; Commitment; Communication; Confidence; Flexible; Influence; Independence; Leadership; Organized; Planning; Prioritize; Problem Solving; Process Improvement; Professional; Proven; Self-Starter
**What's in it for you?**:

- Defined career path and development plan for a long-term career
- Secure car parking and excellent transport links
- 31 days holidays per year including 8 bank holidays
- Healthcare Scheme*
- Company pension plan*
- Life Assurance*
- Cycle2work and Electric Car schemes*

*There is a qualifying period for these benefits.
**Location**: Manchester
**Contract Type**: Permanent
**Hours**: Full Time, 37.5 hours per week. Monday - Friday (8am-4pm with ½ hour lunch).
**Salary**: £30,000 - £35,000 per annum plus competitive benefits
You may have experience of the following: Audit Semi Senior, Auditor, Accountancy, Auditing, Internal Auditor, Compliance, Audit, Process Improvement, Internal Audit Officer, Risk Management, Governance, Auditor, Risk Assurance, Fraud, Multi Lingual, GermanSpeaking, Spanish Speaking, Portuguese Speaking, etc.
Ref: 137 489