Leisure Club Receptionist

6 months ago


Bournemouth, United Kingdom Hilton Bournemouth Full time

**Job Overview**

**Responsibilities**
- To be fully aware of the hotel cash handling and credit procedures and to report any discrepancies to your Manager or in their absence the Duty Manager/Leisure Club Supervisor immediately.
- Assist with Pool Safety
- Send out any necessary correspondence
- Carry out general reception duties including facility bookings, cash reconciliation, membership sales and beauty bookings
- To be constantly aware of the availability in order to maximise all opportunities to upsell treatments.
- To take a bookings and membership enquiries according to company standards ensuring all necessary information is completed and recorded accurately.
- To ensure the security of guest valuables, departmental keys and floats. This to include ensuring company security procedures are strictly adhered to at all times.
- To practice the correct and safe use and care of all items of equipment.

As well as the opportunity to work with a fantastic team and fun environment in an exceptional property, the position, comes with:

- Discounts throughout the Hilton Brand Worldwide
- Cross training between other F&B outlets
- Team member and Friends and family discounted bedroom rates with Michel’s & Taylor hotel properties including 50% discount off Food and Beverage
- Opportunity to learn and develop within a world-renowned hotel brand.
- 50% Discount off Schpoons & Forx restaurant
- 50% Discount off our gym membership, with 10% discount Spa on treatments and Rise retail products, Friends, and family discounts as well
- 25% Discount off afternoon tea in our well-known sky bar
- Team recognition scheme
- Employee Assistance Programme offering access to financial, health and wellbeing support.
- Free meals on duty
- Refer a friend up to £120

**Job Type**: Zero hours contract

Pay: £11.50 per hour

Schedule:

- Weekend availability

Work Location: In person

Reference ID: R1se Fitness & Wellbeing

**Job Type**: Zero hours contract

Pay: £11.50 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)
- Leisure Club: 1 year (required)

**Language**:

- English (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: R1se Leisure



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