Retail Assistant

2 weeks ago


Liverpool, United Kingdom World of Sweets Full time

Hancocks Cash & Carry Limited is part of the World of Sweets Group. We are currently looking for someone to join us on a full time, permanent basis at our Liverpool (L30 1NY) Cash & Carry Store.

**Hours: 42.5 hours a week. The following alternating 2 week work pattern applies**:
**First 2 weeks: working pattern is Monday to Friday 7.45am - 4.15pm**

**Second 2 weeks: working pattern is Mon/Tues/Wed/Fri 8.45am - 5.15pm & Thurs 11.00am - 8.00pm**

**Plus, two Sundays per month to be worked: 8.45am - 1.15pm**

At Hancocks we are passionate about meeting our customers' needs and working as a team to grow our business. If you're looking for an opportunity to make an impact in an ambitious company that has built its way up from humble beginnings, you could be the person we're looking to recruit for this interim period

Key duties:

- Customer service for example building customer relationships in store, answering the telephone, using tills or resolving queries using IT systems
- Efficient stock management including replenishment, stock rotation, date checking, labelling and taking ownership of areas of the store and making it your own
- Picking stock for customer orders in a timely manner and getting them ready for collection or delivery
- Receiving deliveries and being able to check off delivery notes, both physically and using IT systems for goods in receipt
- Using initiative to carry out tasks as required but also working as part of a team

We're looking for individuals with:

- Experience within a retail, warehouse or customer service environment
- Cash handling / till / checkout experience
- Good organisation and communications skills
- Flexible approach to working hours and shift patterns
- Drive and determination to succeed in a fast paced environment
- A friendly and approachable person who can build customer relationships
- A person who isn't afraid of getting stuck in at busy times to meet customer demands

**Job Types**: Full-time, Permanent

**Salary**: £10.42-£10.82 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift

**Experience**:

- retail / wholesale / customer service: 1 year (preferred)
- cash handling / tills & checkouts: 1 year (preferred)
- stock handling / rotation / replenishment: 1 year (preferred)

Work Location: In person


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