Project Coordinator
3 months ago
_**Role Overview**_
The Project Co-ordinator will work closely with the Programme Managers and provide a comprehensive support in managing day to day client to ensure the project runs smoothly, diligently and accurately. A professional and confidential manner will be required at all times.
- **Responsibilities and duties**_
- End to end responsibility for coordination of customer delivery
- Jeopardy management of job queues and queries
- Daily Interface with Programme Managers, suppliers and attend regular conference calls
- Complete daily / weekly / monthly reports
- Receive and review daily work stack over Internal System. Management of planned start dates and completion dates on the internal system.
- Input and Manage Streetworks Noticing end to end process for Internal Stake holders & Suppliers
- Act as an interface with the Program Managers to provide timely and accurate updates
- Monitor and Update Internal customer systems
- Raise and action from start to finish Streetworks Notices
- Liaise with the field and management daily
- Handling of customer complaints and queries.
- **Skills and Qualifications**_
- Experience of proactive coordination & developing relationships with key stakeholders
- Knowledge of telecommunication or civil engineering desirable
- Able to communicate clearly and consistently
- Experience of NRSWA standards and guidelines
- Customer service training desirable
- Computer literate, MS Office as well as experience managing databases
- Flexibility to undertake works outside core working hours
- Able to work under pressure
- Flexible to accommodate operational needs
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Telecommunication: 1 year (required)
Work Location: In person
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