See more Collapse

Operations Assistant

4 weeks ago

Hebburn, United Kingdom Preferred Management Full time

**Job description**

**Are you ready for an exciting new role?**

Do you want to work for an industry leading, caring and trusted local employer, who is committed to investing in their team? In an environment where customers and staff are not just a number? Where relationships, great customer service and reward truly mean something? Within an innovative and forward thinking team, where you can work alongside everyone’s favourite colleagues - our office dogs?

**If so, keep reading...**

**What we do**

We specialise in Home Emergency claims management, fixing everyday breakdowns such as broken boilers, burst pipes and electrical failures.

**Why we do it**

Experiencing a home emergency can be a trying time so we believe our customers deserve outstanding customer service and support, delivered by our fantastic team based in Hebburn and our national supply chain of engineers.

**How we do it**

Your days will be varied, however there are some tasks that are as standard, such as:
Taking inbound and making outbound calls to speak with customers who require help with their home emergency (we do not cold call; all our customers are expecting our calls and happy to hear from us).

Arranging for our engineers to attend and alleviate the emergency promptly.

Ensure repairs and return appointments are progressed as quickly as possible.

As your time with us progresses, your knowledge will improve and you’ll advance to more complex claims management, relating to individual insurance policy coverage and quotation calculations.

**What we need from you**
- A positive and enthusiastic personality is essential.
- Commitment to always giving 100% in everything you do.
- Ability to work our 5-on and 5-off shift pattern, on 10 hour shifts.

This is a full-time, permanent role.

**Shifts**

Our team rotates around a number of different shifts (10 hours with paid breaks) shown below, on a rotational basis. For each 5-day rotation, your shift times each rotation will all be the same.
- Early shift: 6am to 4pm.
- Early shift: 8am to 6pm.
- Mid shift: 9am to 7pm.
- Mid shift: 11am to 9pm.
- Late shift: 2pm to midnight.

**Our promise to you**

With a starting salary of £10.42 per hour, we aim to get you fully trained within 12-16 weeks of starting with us, once fully trained you'll receive a competitive hourly rate of £11.49 (paid weekly) and also be part of our incentive scheme which offers the opportunity to increase your salary up to £29,000.

**We offer**:

- A relaxed, enjoyable, work environment aimed at getting the best from everyone.
- Structure, support and regular one-on-one training and reviews.
- Quarterly team building exercises with annual team outings.
- Overtime available during the Autumn & Winter months, paid at higher rates.
- Additional annual leave day for each year of service.
- Performance based bonus.
- Free taxi to work for 6am starts and free taxi home for midnight finishes.
- Free parking.

**Job Types**: Full-time, Permanent

**Salary**: From £10.42 per hour

Schedule:

- 10 hour shift

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Salary**: From £10.42 per hour

Diversity: Our Guiding Principle:
We champion inclusivity, with discrimination completely absent from our ethos. We embrace all seekers of purpose, regardless of origin, color, creed, gender, or expression.

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Work Location: In person

Expected start date: 04/09/2023

We have other current jobs related to this field that you can find below

  • Technical Operation Assistant

    2 weeks ago

    Hebburn, United Kingdom Zenith People Full time

    This is an opportunity to join a Digital agency which designs and delivers cutting edge end to end digital communication solutions. The business is looking for a Technical Operations Assistant to assist the Operations Director and Service Desk teams. This is a multi-functional role assisting both the field-based engineering team in conjunction with...

  • Technical Operation Assistant

    2 weeks ago

    Hebburn, South Tyneside, United Kingdom Zenith People Full time

    This is an opportunity to join a Digital agency which designs and delivers cutting edge end to end digital communication solutions.The business is looking for a Technical Operations Assistant to assist the Operations Director and Service Desk teams. This is a multi-functional role assisting both the field-based engineering team in conjunction with supporting...

  • Warehouse Operations Assistant

    1 week ago

    Hebburn, United Kingdom Amari Plastics Newcastle Full time

    Amari Plastics Newcastle have recently relocated to a new home in Hebburn and as part of our exciting expansion plans we have an opportunity for a new warehouse operative to join our successful team. We are currently seeking a dynamic and enthusiastic individual to join the team and support our ambitious plans for 2024! The main duties include: - Picking...

  • Machine Operative

    1 month ago

    Hebburn, United Kingdom Zenith People Full time

    Machine Operative/Guillotine Operator South Tyneside 12 weeks Temporary to Permanent Zenith People are proud to be working with our client who are an established company based in South Tyneside with a healthy order book for the coming years. Set up over 20 years ago this is a family run business who offer design and manufacture on site from concept to...

  • Machine Operative

    1 month ago

    Hebburn, United Kingdom Zenith People Full time

    Machine Operative/Guillotine OperatorSouth Tyneside12 weeks Temporary to PermanentZenith People are proud to be working with our client who are an established company based in South Tyneside with a healthy order book for the coming years. Set up over 20 years ago this is a family run business who offer design and manufacture on site from concept to...

  • Machine Operative

    4 weeks ago

    Hebburn, United Kingdom Zenith People Full time

    Machine Operative/Guillotine OperatorSouth Tyneside12 weeks Temporary to PermanentZenith People are proud to be working with our client who are an established company based in South Tyneside with a healthy order book for the coming years. Set up over 20 years ago this is a family run business who offer design and manufacture on site from concept to...

  • Warehouse Operations Assistant

    4 weeks ago

    Hebburn, United Kingdom Amari Plastics Newcastle Full time

    Amari Plastics Newcastle has recently relocated to our new home in Hebburn and as part of our exciting expansion plans we have an exciting opportunity for a new warehouse operative. We are currently seeking a dynamic and enthusiastic individual to join our successful team and support our ambitious plans for 2024! The main duties include: - Picking and...

  • Machine Operative

    3 weeks ago

    Hebburn, United Kingdom Zenith People LTD Full time

    Machine Operative/Guillotine Operator South Tyneside 12 weeks Temporary to Permanent Zenith People are proud to be working with our client who are an established company based in South Tyneside with a healthy order book for the coming years. Set up over 20 years ago this is a family run business who offer design and manufacture on site from concept to...

  • Warehouse Operations Assistant

    2 weeks ago

    Hebburn, South Tyneside, United Kingdom Amari Plastics Newcastle Full time

    Amari Plastics Newcastle has recently relocated to our new home in Hebburn and as part of our exciting expansion plans we have an exciting opportunity for a new warehouse operative. We are currently seeking a dynamic and enthusiastic individual to join our successful team and support our ambitious plans for 2024The main duties include: Picking and packing...

  • Machine Operative

    2 weeks ago

    Hebburn, South Tyneside, United Kingdom Zenith People Full time

    Machine Operative/Guillotine OperatorSouth Tyneside12 weeks Temporary to PermanentZenith People are proud to be working with our client who are an established company based in South Tyneside with a healthy order book for the coming years. Set up over 20 years ago this is a family run business who offer design and manufacture on site from concept to...

  • Machine Operative

    2 weeks ago

    Hebburn, United Kingdom Zenith People Full time

    Machine Operative/Guillotine OperatorSouth Tyneside12 weeks Temporary to PermanentZenith People are proud to be working with our client who are an established company based in South Tyneside with a healthy order book for the coming years. Set up over 20 years ago this is a family run business who offer design and manufacture on site from concept to...

  • Hart Operative

    1 month ago

    Hebburn, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

    Operational Estimate resources required and undertake Situation Reporting (SitRep) as required. Direct, coordinate and deliver lifesaving clinical care for patients within the inner cordon including triage (where appropriate, toxic triage), diagnosis, appropriate treatment, prior to and during, decontamination (if contamination present) and in situations of...

  • Production Operative

    4 weeks ago

    Hebburn, United Kingdom National Timber Group Full time

    National Timber Systems, part of National Timber Group based at Riverside Sawmills, Wagonway Road, Hebburn, NE31 1SP, are looking to recruit a number of Production Operatives. **Duties will include**: .Assisting in the assembly of timber components to order requirements. - Carrying out tasks within strict health and safety guidelines - Use of woodworking...

  • Transport Operations Supervisor

    4 weeks ago

    Hebburn, United Kingdom Industrial Chemical Limited Full time

    Established in 1976, Industrial Chemicals Ltd are a privately owned Chemical Manufacturing Company with a turnover in excess of £125 million per year. Employing over 500 staff across its network of UK manufacturing sites, with an on-going re-investment programme to improve Health & Safety, efficiency and business development, ICL are leaders in the Industry...

  • Production Operatives

    6 days ago

    Hebburn, United Kingdom National Timber Group Full time

    National Timber Systems, part of National Timber Group based at Riverside Sawmills, Wagonway Road, Hebburn, NE31 1SP, are looking to recruit a number of Time-served Truss Production Operatives. **Duties will include**: - Movement of stock and finished products using FLT (Counterbalance and Sideloader experience desirable) .Assisting in the assembly of...

  • Production Operatives

    3 weeks ago

    Hebburn, United Kingdom National Timber Group Full time

    National Timber Systems, part of National Timber Group based at Arnold Laver Timberworld, Riverside Sawmills, Wagonway Road, Hebburn, NE31 1SP, are looking to recruit a number of Production Operatives to work and train in the manufacture of timber roof construction solutions. **Duties will include**: - Movement of stock and finished products using FLT...

  • Production Operative

    2 weeks ago

    Hebburn, South Tyneside, United Kingdom National Timber Group Full time

    National Timber Systems, part of National Timber Group based at Riverside Sawmills, Wagonway Road, Hebburn, NE31 1SP, are looking to recruit a number of Production Operatives.Duties will include:.Assisting in the assembly of timber components to order requirements. Carrying out tasks within strict health and safety guidelines Use of woodworking tools and...

  • Operations Assistant

    4 weeks ago

    Hebburn, United Kingdom Preferred Management Full time

    **Job description** **Are you ready for an exciting new role?** Do you want to work for an industry leading, caring and trusted local employer, who is committed to investing in their team? In an environment where customers and staff are not just a number? Where relationships, great customer service and reward truly mean something? Within an innovative and...

  • Operations Assistant

    3 weeks ago

    Hebburn, United Kingdom Preferred Management Full time

    **Job description** Are you ready for an exciting new role? Do you want to work for an industry leading, caring and trusted local employer, who is committed to investing in their team? In an environment where customers and staff are not just a number? Where relationships, great customer service and reward truly mean something? Within an innovative and...

  • Operations Assistant

    2 weeks ago

    Hebburn, South Tyneside, United Kingdom Preferred Management Full time

    Job descriptionAre you ready for an exciting new role?Do you want to work for an industry leading, caring and trusted local employer, who is committed to investing in their team? In an environment where customers and staff are not just a number? Where relationships, great customer service and reward truly mean something? Within an innovative and forward...