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Meter Reader

4 months ago


St Austell, United Kingdom South West Water Full time

At
**South West Water** we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

**Are you looking for a new challenge?**

**Do you want to work for the South Wests largest employer?**

***

We currently have a fantastic opportunity available for a
**Meter Reader **to join our team based in
**St Austell**.
** **You will join us on a
**full-time, permanent basis**, and in return, you will receive a competitive salary of
**£22,760 per annum plus a range of excellent company benefits + rewards.**

**About the role**:
As our
** Meter Reader, **you will ensure all meters are read in a timely and accurate manner, enabling the billing of all measured customers whilst ensuring the standards are met. To form part of a comprehensive meter reading service to all South West Water metered customers including both Household and Non Household customers.

**What you’ll be doing**:

- Ensuring efficient and productive use of time and mileage
- Undertaking scheduled reading to ensure the target is met
- Undertaking unscheduled reads to ensure DG & NHH targets are met
- Reporting defective meter installations, so remedial works can be organised
- Communicating effectively with internal and external customers
- Maintaining a Company vehicle and equipment to ensure in good working order
- Reporting suspected meter fraud for further investigation
- Reporting water meters which are not set up on the billing system
- Taking responsibility for personal Health and Safety & following our Homesafe guidance & procedures
- Undertaking any other duties required by the Company

**What we are looking for**:

- A full UK driving licence
- Experience of front line customer service
- Proven ability to deliver targeted goals
- An understanding of water related operational procedures is desirable

**What's in it for you**:
At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:

- Generous holiday allowance plus bank holidays
- Buy or sell annual leave to offer you extra flexibility
- Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
- We offer free car parking at the majority of our sites
- Take up to 26 weeks’ additional maternity leave
- Share your parental leave and split your time off to care for your child how you choose
- Invest in Pennon Group Plc through our employee share schemes
- We support our people by offering a free, confidential Employee Assistance Programme
- Look after your wellbeing with our Champion Health support platform
- Enjoy free eye tests and discounts on frames and lenses at Specsavers
- Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
- A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage and more
- A discretionary Bonus
- Competitive Contributory Pension
- And plenty more

**Closing Date: Friday 18 August, 2023**

If you are looking for a new challenge, please click
**apply** now to be considered as our**Be yourself, we like it that way.** Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

**Our core values which are essential to our success are**:

- Trusted - We do the right thing for our customers and stakeholders.
- Collaborative - We forge strong relationships working together to make a positive impact.
- Responsible - We keep our promises to our customers, communities, and each other.
- Progressive - We are always looking for new ways to improve and make life better.