Application Support Analyst

3 weeks ago


London, United Kingdom eFinancialCareers Full time

**Main responsibilities within the Application Support Analyst position include**:

- Technical client onboarding and FIX certifications
- Active monitoring of platforms & the ticketing system
- Analyse of FIX Logs for Market Data and Trading platforms
- Write, review and update of FIX Specs
- Reference data maintenance
- Handling of client queries resulting from day to day trading (Brokers & External clients)
- Client data updates (Instruments / Accounts)
- Project work - enhancements / changes to trading platforms
- End of day reporting
- Updating documentation / knowledge base
- Due to the nature of the role you may be required to work extended hours at short notice to complete the work required to meet the business needs
- May be required to be on-call or to work occasional weekends

**Key skills, experience and competencies required to be successful in this role**:
**Required**:

- Strong Understanding / knowledge /experience of FIX protocol (5 years +)
- Excellent communication skills - verbal and written

**Desirable / Advantageous**
- Use of a ticketing system for incident, service and change management beneficial
- Excel / VBA Skills
- Financial product knowledge - Bonds, IRS, FX



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