Bureau Adminstrator

Dundee Citizens Advice Bureau are looking for an experienced administrator to join our ever-expanding team. Reporting to our Operations Supervisor, you will be responsible for assisting the management team with clerical duties, admin systems and support. The main duties of the role include, but are not limited to:

- Process requests for fuel vouchers and food parcels
- Provide information to clients where appropriate, including details of other agencies
- Take minutes of meetings
- Update online client case records including scanning documents to ensure continuity and confidentiality and ensure records are accessible for future retrieval
- Undertake research work and reports for management and other staff
- Monitor and order stationery and other office items
- Manage and update online team calendars
- Ensure all staff are using appropriate Bureau systems and procedures
- Identify improvements in Bureau systems
- Maintain confidentiality about clients and their contact with the Bureau
- Undertake any other reasonable duties as specified by line manager

**Salary**: £22,218.00 per year

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person