Supervisor

4 weeks ago


Canterbury, United Kingdom The Recruitment Co Full time

**Job Title**:
Supervisor
**Salary**:
Up to £26,000 per annum
**Location**:
South East (commutable distance to Kent and surrounding areas
**Hours**:
35 hours per week, Monday to Sunday (5 out of 7 days) - weekend flexibility required
**Do you have experience of working as a traffic warden / patrol? Are you looking for your next role as we approach 2023? The Recruitment Co. are currently recruiting for one of our key clients and this could be the perfect opportunity for you.**
**The Role**:

- Maintain effective communication with subordinates, Head office and Regional Manager
- Provide coverage in instances of Patroller sickness, absence or on vacant sites at direction of Regional Manager (no fixed site/area)
- Coordinate personnel to coverage on key sites throughout the region by ensuring coverage rosters are compiled and completed for the respective sub-regions, and appropriate site coverage is maintained
- Deputise for Regional Manager when required
- Issue parking charges in line with location guidelines to expectation levels
- Pro-actively manage coverage in instances of Patroller sickness, absence or on vacant sites, liaising with the Regional Manager
- Provide feedback to Head Office/Regional Manager on any concerns regarding Patrollers
- To carry out under-performance discussions with patrollers and record action plans
- Liaise with Patrollers in region to ensure that sites are patrolled correctly and in accordance with site regulations
- Conduct regular Welfare visits with Patrollers
- Provide Practical Training to all new starters in sub-region, ensuring all appropriate documentation is completed correctly
- Focus on reducing cancellations in region by pro-actively managing issues as and when they occur, feeding back on corrective action taken and logging accordingly
- Attend and patrol new sites and feedback on expectation to Head Office
- Work with Patrollers to complete incident reports when necessary and submit to Head Office
- Provide out of hours support to Patrollers when required
- Deal with and follow up all incoming enquiries efficiently
- Undertake ad hoc duties when required by the management team and as required by the business
- Conduct return to work interviews with Patrollers and submit to Head office
- Ensure out of office is activated to direct Patrollers to Regional Manager or support team in your absence
- Liaise with Regional Manager to ensure correct coverage during special events and contingency plans for before, during and after special events
- Proactively manage Monthly/Probation reviews with Patrollers
- Provide support and assist with any issues when requested by Regional Manager
- To Support Regional Manager with Investigative process

**The Role**:

- Excellent communicator with a firm but fair approach
- Willingness to travel around region
- Previous management/supervisor experience preferred but not essential
- Able to work within a diverse team
- Computer literate - laptop provided
- Excellent attention to detail
- An interest in the industry and a willingness to learn and adapt
- Ability to amend direction at short notice where required
- Able to work under own initiative with mínimal supervision
- Must be self-motivated and a self-starter
- Must be required to demonstrate a strong work ethic
- Be capable of analysing and interpreting visual data

**Please note The Recruitment Co. are an equal opportunities employer**
**CPProfessional**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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