Parts Advisor

**OTE for this position are £27k**

Do you have previous experience within a Parts department? A confident communicator and passionate about providing the best possible service? If so, you’ll be a perfect fit at our Audi Division Contact Centre

We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with the highest level of service - as a Parts Advisor, this is where you’ll play a critical role. It all starts with identifying the needs of our customers and delivering a wow-factor service for them.

Jardine Motors Group represents 13 premium and luxury car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.

Please note, salary advertised is basic only. There is a strong bonus structure on top, with OTE £27,000.

**Why should you work for us?**
- We grow our own talent To help you unlock your full potential and progress your career, we provide you with constant training and development opportunities tailored to your goals and ambitions.
- We work with some of the most innovative, premium and luxury brands in the Automotive world, giving you the opportunity to work amongst iconic cars and highly skilled, passionate teams every day.
- Everyone is welcome We’re committed to building an inclusive culture and diverse workforce. We’re proud of our culture where all colleagues can feel comfortable to bring their true selves to work and thrive in an environment removed of stereotypes and bias.
- We have a generous benefits package including 33 days holiday (including bank holidays), plus you’ll never have to work on your birthday. You’ll also have access to a great pension, reward savings, monthly commissions, vehicle purchase schemes, and much more.
- When we say we care about your wellbeing, we mean it. You’ll have access to a fantastic employee assistance programme which includes mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting) across our business should you ever need to talk to someone confidentially.

**What you’ll bring to the role**:

- Oversee the secure issue of parts to customers and accurately record issued items.
- Interpersonal skills and the ability to handle customer enquiries swiftly, courteously, and efficiently.
- A flair for organisation; maintaining stock, ensuring that quantities match and damages are recorded accurately.
- A safety-conscious mindset, always striving to observe the relevant Health & Safety and COSHH regulations.

INDMP

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Cycle to work scheme
- Gym membership
- Referral programme
- Wellness programme

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- parts advisor: 1 year (required)

Licence/Certification:

- Full Driving Licence (required)

Work Location: One location