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Apprentice Claims Handler

4 months ago


Bolton, United Kingdom Skills Edge Training Full time

**What will the apprentice be doing?**

The Handler will support on a wide range of claims including Property Damage, Business Interruption, Equipment Breakdown, Employers Liability, Public Liability, Professional Indemnity, Directors & Officers Liability, Terrorism, Cyber, Financial Crime and Motor/Motor Fleet.

Duties & Responsibilities:
With support you will:

- Assist in reviewing insurance claims across different products to determine coverage and liability
- Acknowledge new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim
- Assist in investigating and gathering evidence to support claims decisions
- Begin to negotiate with claimants, insurers and others to reach settlements
- Ensure all claims are handled in a timely and efficient manner, adhering to FCA guidelines and company procedures
- Maintain accurate and up-to-date records of all claims activities
- Maintain an efficient diary system for all claims, ensuring claims are chased as required,
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Begin to develop and maintain good working relationships with clients and insurers
- Conduct learning, training and assessment exercises in accordance with your Apprenticeship and on the job training.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Fully and part funded learning and development programme that includes the Cert CII
- Develop the knowledge, skills and behaviours of successful Insurance Practitioners
- Role-specific route ways tailor the apprenticeship to the job role:

- Claims Handler/Loss Adjuster
- Assistant Underwriter
- Junior Broker
- Free CII membership for non-members through the CII Aspire Apprenticeship Programme
- Includes the CII study books and exam entries
- Resit costs for CII exams and End-Point-Assessment will be covered by the employer
- Fortnightly workshops for each CII exam
- All workshops recorded and available on-demand
- Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
- Exam tips, tricks, and strategies
- Regular tutorials and assessments with your dedicated traine

**What is the expected career progression after this apprenticeship?**

At the end of your apprenticeship we would look for you to progress into a full Claims Handler role with support to obtain further CII qualifications

**Things to consider**

We are looking for a motivated and ambitious individual, with a willingness and desire to learn and develop your career.

**Qualifications**
- GCSE or equivalent 5 Subjects including Maths and English (Grade 4/C or above) essential

**Job Types**: Full-time, Apprenticeship

**Salary**: £16,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bolton: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How would you travel to and from the workplace?

Work Location: One location

Reference ID: VAC1000143866
Expected start date: 01/06/2023