Network/warehouse Operations Co-ordinator

2 weeks ago

Wimborne, United Kingdom Poole Bay Warrehousing Ltd Full time

**Purpose and objectives of the role**

Shared role to liaise with the customers to arrange for the collection of palleted goods and route the drivers/vehicles accordingly for two days per week and operate as a key link between stored goods, operations, and warehouse functions the remaining three days, which will involve monitoring stored goods levels, movements, locations and a strategic use of space and processes.

**Main duties and responsibilities**
- Working alongside the General Manager planning for multi drop collections/deliveries for a mixed fleet of arctic and rigid vehicles.
- Create daily routes for each vehicle, keeping in touch with drivers throughout the day and dealing with problems.
- Coordinating between customers, Pallet Network, and warehouse
- Liaise with the customer in relation to booking times and references also delays and possible issues with deliveries.
- Cost effective routing of vehicles to maximise fuel/mileage efficiency and minimise overtime working.
- Ensuring that the maximum workloads distributed to each driver can be completed safely and to high standards for duty of care.
- Full compliance with company policies, standards and legal regulations, Reference Road haulage operations and health and safety at work regulations
- Completing the required paperwork for incoming/outgoing goods daily
- Updating goods information on the computer system & compile relevant reports daily.
- Carrying out daily reviews of incoming items received against customer’s delivery notes.
- Carrying out daily reviews of outgoing orders to ensure accuracy of shipments and respective goods records.
- Ensure mistakes, inaccuracies and discrepancies are investigated, addressed, and resolved.
- Investigate and correct discrepancies in reported quantities and locations of all items in storage.
- Help develop the company’s storage management strategy with the aim of reducing losses and obsolete stock, rationalising inventory, and maximizing available space.
- Work with the warehouse management to ensure proper arrangement of stock to allow for optimum efficiency / organisation.
- Perform process and system testing to locate and solve problems in data integrity.
- Be responsible for managing and running planned stock takes.
- Perform cyclic stock checks.
- Minimise and removal of obsolete stock.
- Maintaining records of all incoming/outgoing goods and other relevant information
- Dealing with customer calls & enquiries on a daily basis
- As with all roles, your responsibilities may change over time depending on the needs of the business and the above list is not exhaustive.

**Skills Required**:

- Problem Solving.
- Attention to detail.
- Excellent communication skills
- Excellent telephone manner.
- Self-motivated and able to work independently.
- Experience of managing stock level
- Customer focused, confident and innovative.
- Ability to communicate in a clear and effective way, both verbally and in writing
- Excellent IT skills
- Excellent numeracy and literacy
- Organizational skills

**Qualifications**
- Logistics & Transport Operations - Level 2 or above
- Knowledge of driver’s hours, Tachograph and WTD legislation
- CPC (would be advantageous but not essential)
- Warehouse Management System - Vigo
- Current driving and fork-lift licence preferred.

**Experience**
- Previous experience with customer collections and routing essential
- WMS software and warehouse logistics essential.

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Wimborne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- WMS: 1 year (preferred)
- Routing protocols: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Forklift Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 04/05/2024
Reference ID: Network/Warehouse Ops Coordinator-EM-22.04.2024

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