Customer Advisor

2 weeks ago


Stamford, United Kingdom Veloforte Ltd Full time

**Veloforte is a modern, fast growing, nutrition company. We are dedicated to providing best in class sports nutrition to athletes and customers globally, with our multi-award winning products.**

We are a fast paced company and achieving very strong growth year on year. As we grow, we are in need of a Customer Adviser to respond to inbound Customer communications.

**Duties will include...**:

- Responding to website live chat.
- Answering shipping queries.
- Administration tasks.

**To be successful in the position you will need to have the following skills...**:

- Communication skills. You can handle any type of communication with professionalism, in a polite and warm manner (particularly in a written format).
- A collaborative nature. This position will require you to collaborate with team members in multiple departments on a day to day basis, and you will need to be comfortable reaching out to them for support.

This role is a permanent position within the company.

Working hours - 9am-2pm (with a view to increasing over time).

Monday to Friday.

Reporting to - Operations Manager

Hourly rate - £12.50.

Location - Stamford PE9.

Company Pension.

20 Days holiday, plus bank holidays.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £12.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work Location: One location

Reference ID: Customer Advisor
Expected start date: 01/03/2023



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