Team Leader

5 months ago

Leeds, United Kingdom Myshon Full time

**Company Profile**

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

**Job Title: Team Leader (Contract Support)**

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team.

The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and administrative support to the Operations Manager.

**Main Duties and Responsibilities**
- To manage a Team of Contract Support Coordinators to achieve the targeted KPI's and SLA's.
- Manage any and all performance issues related to the team.
- To liaise with both internal and external parties (contractors, client, Service Managers) to help achieve the targets.
- To maintain and update both manual and computer records relating to areas of which CBRE are responsible.
- To prepare and issue predefined reports, which form part of the contract and customer requirement
- To administer quality management system documentation and ensure compliance
- Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records.
- Subcontractor’s administration
- Raising purchase orders and ensuring that purchase orders are updated when changes required.
- Quote logging and processing
- Contract escalation process

**PERSON SPECIFICATION**
- Experience of people management in a high pressure environment.
- Good negotiation skills.
- A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.
- Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level.
- Must demonstrate a strong sense of customer focus.
- Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic.
- Able to prioritise demands and make decisions under pressure.
- Results/ task orientated, attention to detail and accuracy.
- Excellent time management and organisational skills.

**Job Types**: Full-time, Permanent

**Salary**: £27,500.00-£30,500.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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