Community-based Energy Adviser

6 months ago

Gloucester, United Kingdom Severn Wye Energy Agency Full time

**Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.**

**This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire, visiting people in their own homes and giving advice at community events.**

This role is home-based but requires extensive travel within the area. It can be either full or part time.

As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.

This can be a demanding role - some of your clients will be facing huge challenges - but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.

A DBS check will be needed: Severn Wye will pay for this.

**Why you’ll enjoy working with us**

Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.

We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.

If this sounds like an environment in which you’d thrive, we’d love to hear from you.

Job title

Community-based Energy Adviser

Working hours

Full time or part-time

Contract

2.1: £25,710 FTE

Reporting to

Community-based Energy Manager

Location

Home based with extensive travel across the county

**This role will include**
- Providing non-judgemental, unbiased, and comprehensive support to those facing barriers to energy services. Advocating on behalf of clients with energy suppliers to resolve billing errors, organise pre-payment plans (non-financial advice) and seek compensation.
- Delivering energy advice to households during home visits and over the phone to improve their situation, including helping them access relevant funding and support schemes.
- Developing strong working relationships with our local partners, to make sure they understand what help is available and work with us to give clients consistent and comprehensive support.
- Giving talks to partner organisations to increase their understanding of energy efficiency.
- Running stalls at community events
- Organising drop-ins and surgeries at community hubs.
- Recording visit details and outcomes on our CRM database and make appropriate referrals for energy efficiency measures.
- Monitoring progress in line with targets, evaluating and taking a pro-active approach to developing the service, and making improvements to delivery (with management support)
- Writing up case studies.
- Following all organisational policies and procedures when delivering work.
- Working for short periods in wider geographical areas, mentoring new advisers into their roles.
- Carrying out any other duties that may be reasonably required.

**PERSON SPECIFICATION**

**We are looking for someone with**
- A warm, positive and confident disposition that puts people at ease with excellent interpersonal and communication skills - able to relate to and engage with people from all backgrounds.
- An intuitive and flexible approach to problem solving - able to think on your feet, with the patience and resilience to resolve complex issues.
- Planning and organisational skills, able to work independently and manage your own caseload - with a full driving licence and access to a vehicle for work.
- An interest in energy and willingness to obtain a qualification (NVQ Level 3) in energy efficiency awareness and continuously develop.
- IT skills (Word, Excel, Outlook, online

  • Renewable Energy Installer

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Octopus Energy Full time

    Company Overview:At Octopus Energy Services, we're committed to driving the global renewable energy revolution. Our mission is to make a big dent in the universe by providing innovative solutions for a sustainable future.Salary and Benefits:We offer a competitive salary of £26,000 - £30,000 per annum, plus overtime available, with London weighting if...

  • Energy Transition Strategist

    3 weeks ago

    Gloucester, United Kingdom Focus Resourcing Group Full time

    The Focus Resourcing Group is partnering with a leading Energy Solutions Not-for-Profit to recruit a Director of Energy Advice on a permanent, part-time basis. The role involves working 3 or 4 days per week.Please read the following details carefully before considering this opportunity.This is an exciting chance to join a fast-growing, forward-thinking...

  • Mortgage Adviser

    6 months ago

    Gloucester, United Kingdom The Mortgage Brain Full time

    **Why choose The Mortgage Brain?**: Competitive salary Supportive working environment Career progression opportunities Home based roles available Fast growing organisation Devoted team members Opportunity to mould and shape systems and processes **Mortgage adviser**: TMB are currently looking for Mortgage Advisers, on an employed basis, to assist in...

  • Mortgage Adviser

    6 months ago

    Gloucester, United Kingdom Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**:12 months FTC **Location**:Gloucester (hybrid) **About the role**: Our business** Ecclesiastical Financial Advisory Services (EFAS) **have a fantastic opportunity for an experienced CeMAP (or equivalent) qualified **Mortgage Adviser** to join our **Gloucester** based team. This is a...

  • Mortgage Adviser

    6 months ago

    Gloucester, United Kingdom Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**:12 month maternity cover **Location**:Gloucester **Job Ref**:202232 **About the role***: **Ecclesiastical Financial Advisory Services**, who are proudly part of **Benefact Group**, an experienced CeMAP (or equivalent) qualified **Mortgage Adviser** to join our **Gloucester** based...

  • Director of Community Energy Programmes

    1 month ago

    Gloucester, United Kingdom EVEREC Full time

    Director of Community Energy Programmes - Energy Advice - Gloucester - £50k-£60k + benefitsWhat’s on Offer:Work Schedule: 4-day working week, with 2 days in the office and 2 days remote.Location: Hybrid role based in Gloucester.Salary: £50k–£60k + benefits.Key Responsibilities: Leading strategic programme development, empowering and supporting the...

  • Sales Adviser

    2 weeks ago

    Gloucester, United Kingdom Superdrug Full time

    Hours: Weekdays?and?Weekends?- 8 hours a week with opportunity to work more hours.Salary: £8.65 - £11.75 Per HourWhy Superdrug?Passionate about beauty and health?Love talking to customers?Working as a Sales Adviser in one of our stores is fun and no two days are the same.Hard work, yes, but rewarding too, with great benefits and opportunities to...

  • Renewable Energy Management Expert

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Focus Resourcing Group Full time

    Focusing Resourcing Group is pleased to partner with our client, a leading Energy Solutions Not-for-Profit, to recruit a highly skilled Renewable Energy Management Expert to join their team on a permanent, part-time basis, working either 3 or 4 days per week.This is a unique chance to join a pioneering organisation that is shaping the future of energy in the...

  • Energy Transition Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Focus Resourcing Group Full time

    We are partnering with our client, a prominent Energy Solutions Not-for-Profit, to find an exceptional Energy Transition Specialist to join their team on a permanent, part-time basis, working either 3 or 4 days per week.This is a fantastic opportunity to make a real impact in the energy sector by contributing to the development of innovative energy...

  • Dementia Adviser

    1 month ago

    Gloucester, United Kingdom Alzheimers Society Full time

    About The Role We are looking for an enthusiastic, motivated, and highly professional individual who would like to be part of Alzheimer's Society Dementia Adviser Service in Gloucestershire!About the role We would love to see a supporting statement included with your application so we can get to know you a little more! Location: The role will be working...

  • Land Manager in Renewable Energy

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom PIPER MADDOX LIMITED Full time

    Job DescriptionAs a Land Manager in our renewable energy team, you will play a crucial role in identifying suitable land for solar and battery energy storage systems (BESS) developments. Your commercial negotiation skills will be essential in securing option agreements and easements to progress these projects.The ideal candidate will have experience in the...

  • Dementia Adviser

    1 month ago

    Gloucester, United Kingdom Alzheimers Society Full time

    About The RoleWe are looking for an enthusiastic, motivated, and highly professional individual who would like to be part of Alzheimer's Society Dementia Adviser Service in Gloucestershire!About the role We would love to see a supporting statement included with your application so we can get to know you a little more! Location: The role will be working in...

  • Plumber

    7 days ago

    Gloucester, Gloucestershire, United Kingdom Octopus Energy Full time

    Job Title: PlumberWe are seeking a skilled Plumber to join our team at Octopus Energy Services. As a Plumber, you will play a crucial role in installing low carbon technology in customers' homes, starting with Air Source Heat Pumps.Key Responsibilities:Working as part of a team of two to install low carbon technology in customers' homes.Using your knowledge...

  • Energy Solutions Manager

    1 month ago

    Gloucester, Gloucestershire, United Kingdom Focus Resourcing Full time

    Our client, a leading Energy Solutions and Retrofit company, is seeking an experienced professional to fill the role of Retrofit Manager. This is an exciting opportunity to join a fast-growing organisation in the next phase of its growth and is looking for a candidate with excellent leadership skills, proven retrofit and renewable energy management skills,...

  • Financial Sales Adviser

    6 months ago

    Gloucester, United Kingdom Jigsaw Recruitment Full time

    **Financial Sales Adviser - Covering Gloucester: £25,000 to £45,000: Company Car, Laptop, Mobile and excellent benefits package** Jigsaw Recruitment are recruiting self motivated and target individuals to join our clients growing sales team, this position would be covering Gloucester **Sales Adviser Role**: Reporting to the area manager you will be...

  • Director of Energy Advice

    1 month ago

    Gloucester, United Kingdom CV-Library Full time

    Our established and successful client, a leading Energy Solutions Not-for-Profit, is partnering with us to recruit a Director of Energy Advice to join them on a permanent, part-time basis, working either 3 or 4 days per week. This is an exciting opportunity to join a fast-growing, forward-thinking organisation in the next phase of its growth. We are seeking...

  • Director of Energy Advice

    2 weeks ago

    Gloucester, United Kingdom Focus Resourcing Full time

    Our established and successful client, a leading Energy Solutions Not-for-Profit, is partnering with us to recruit a Director of Energy Advice to join them on a permanent, part-time basis, working either 3 or 4 days per week. This is an exciting opportunity to join a fast-growing, forward-thinking organisation in the next phase of its growth. We are seeking...

  • Renewable Energy Technical Director

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Get Staffed Online Recruitment Full time

    Renewable Energy Technical Manager Job OpportunityGet Staffed Online Recruitment is seeking a highly skilled and experienced Renewable Energy Technical Manager to lead our solar installation services nationally.This role involves overseeing the technical team to deliver high-quality solar installations across the UK, leveraging expertise in electrical and...

  • Internal Sales Consultant

    6 months ago

    Gloucester, United Kingdom The Retention Group Full time

    **Internal Sales Consultant - Solar Energy** **Gloucester** **£28,000 - £32,000 + £50k OTE + Training + Progression** Do you have consultative sales experience? Would you like to join a rapidly expanding solar energy provider? This is a brilliant opportunity for a motivated individual with sales experience to enter the booming solar industry. The...

  • Director Of Energy Advice

    2 weeks ago

    Gloucester, United Kingdom Focus Resourcing Group Full time

    Our established and successful client, a leading Energy Solutions Not-for-Profit, is partnering with us to recruit a Director of Energy Advice to join them on a permanent, part-time basis , working either 3 or 4 days per week.This is an exciting opportunity to join a fast-growing, forward-thinking organisation in the next phase of its growth.We are seeking a...