Customer Service Advisor

2 months ago


Woking, United Kingdom Serco Inc. Full time

Customer Service Advisor

Full Time
- Full-Time Fully Flexible between 08:00-8pm hours
- Hourly
- £10.18

Here at Serco we are one of the leading providers of outsourced customer services on behalf of central and local Government organisations.

**What you’ll need to do the role**:
As a Customer Service Advisor you’ll be the first point of contact for one (or a number of) public services. Involving both inbound and outbound calls, the people you speak to will have a range of questions or concerns - and using a calm and considered approach you’ll provide important support and advice at a time of need, recording this in the relevant systems as you go.

You won’t be doing this alone though. Everyone who joins us receives all the training and shadowing they need before they start fielding active calls. You’ll also receive support from your friendly team members and your manager.

And you’ll go home at the end of the day with the satisfaction of knowing that you’ve made a difference to someone.

**Why Serco**
- Great people_ - You only have to spend a few moments in our centres to realise that we have a special people-driven culture. Our diverse and caring workforce supports the public and each other.
- A world of opportunities_ - With over 1,000 people across various sites, Serco is one of the leading public sector providers of customer services. Many of our temp workers take up permanent positions and go onwards and upwards within our business - whilst many others are happy with a temp role that fits around your lifestyle.
- Meaningful and vital work_ - The nature of our business means you will do interesting work that matters, and as one of the first ports of call for people looking to access public services, you’ll be a true front line worker.

**What we offer**
- Weekly pay
- Ongoing career opportunities
- Required to work from the office

Required to work 37.5 hours a week, 7.5hrs (5 days out of 7). Flexible to work from Monday-Sundays between 8am-8pm)

**Essential Requirements**:

- Full Valid Passport
- Two Proof of addresses
- Lived in the UK for the last 3 years
- Proof of national insurance (P45/P60 or Payslip)



  • Woking, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor Customer Services Advisor Woking Hospital | Permanent | Full-Time Up to £21,500 per annum, depending on experience 37.5 hours per week At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best of what we offer to the local community. If you...


  • Woking, United Kingdom Team Jobs - Commercial Full time

    An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Woking.If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on!Within this position you will play a...

  • Service Advisor

    2 months ago


    Woking, United Kingdom SMC Motor Group Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SMC SEAT & CUPRA Woking! - **Salary**: £32,000 OTE - **Exciting benefit package**: - **Role**: Service Advisor - **Length**: Full Time / Permanent - **Location**: SMC SEAT & CUPRA Woking - **Reporting to**:Service Manager We are looking for an enthusiastic...


  • Woking, United Kingdom Team Jobs Full time

    An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Woking.If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on!Within this position you will play a...


  • Woking, United Kingdom Sainsburys Full time

    **Customer Service Advisor-Travel Money** - 23000302) This position is for a temporary summer contract of 3 months for 22 hours a week. You will be required to work at different bureau within the local region, so you will need to be happy with travelling and own a car. Help our customers holidays get off to a fantastic start, as one of our trusted Travel...

  • Senior Service Advisor

    2 months ago


    Woking, United Kingdom Motor Trade Recruitment Full time

    We have an exciting opportunity for a Senior Service Advisor to join our clients long standing OEM dealership in a challenging and diverse role. You will be a strong communicator and be able to influence where needed. The role of a Senior Service Advisor at this dealership can be busy with no two days the same but it's also rewarding. This is a fantastic...


  • Woking, United Kingdom Redmore Recruitment Limited Full time

    Our client is looking to recruit Customer Service Advisors who will serve as the first point of contact for all their customers who are seeking to obtain advice and provide information about services or products. If you have the following attributes, skills, and experience, we would like to hear from you. - Experience of working within a service delivery...


  • Woking, United Kingdom Team Jobs - Commercial Full time

    An exciting opportunity for a FRENCH SPEAKING Customer Service Advisor to join the team of a leading Consumer Goods Company located in Woking. If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this...


  • Woking, United Kingdom Team Jobs - Commercial Full time

    An exciting opportunity for a GERMAN SPEAKING Customer Service Advisor to join the team of a leading Consumer Goods Company located in Woking. If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this...

  • Service Advisor

    3 months ago


    Woking, United Kingdom Autotech Recruit Full time

    **JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Woking COUNTY // Surrey JOB REF // ATR_29436 rate // £17 - £21 per hour TYPE // Contract Contract Service Advisor Position Available! Are you an experienced Service Advisor looking for flexible contract opportunities? Autotech Recruit is currently hiring contract Service Advisors for...


  • Woking, United Kingdom Team Jobs - Commercial Full time

    An exciting opportunity for a FRENCH SPEAKING Customer Service Advisor to join the team of a leading Consumer Goods Company located in Woking.If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on!Within this position...


  • Woking, United Kingdom Team Jobs - Commercial Full time

    An exciting opportunity for a GERMAN SPEAKING Customer Service Advisor to join the team of a leading Consumer Goods Company located in Woking.If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on!Within this position...


  • Woking, United Kingdom CARE Fertility Full time

    Would you love a job where you can really help people? - As a Customer Service Advisor (or Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility. - You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to...


  • Woking, United Kingdom Boots Full time

    Summary Job Reference: - 210720BR Woking Wolsey Place Shopping Centre Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Woking Wolsey Place Shopping Centre store. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some...


  • Woking, United Kingdom CARE Fertility Full time

    Would you love a job where you can really help people? - As a Customer Service Advisor (or Central Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility. - You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments,...


  • Woking, United Kingdom Squire Furneaux Volvo Full time

    Job description We are looking to recruit an enthusiastic and experienced self-driven person to join the Service Team at our Volvo Dealership in Pirbright and help us to continue delivering an outstanding service to our customers. Applicants must possess a full driving license, have a minimum of 2 years experience as a Automotive Service Advisor, be of...

  • Customer Advisor

    3 months ago


    Woking, United Kingdom Boots Full time

    Summary Job Reference: - 229138BR Woking Wolsey Place Shopping Centre Fixed Term 20 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Woking, United Kingdom Instant Brands Full time

    We are Instant. Making weekday meals easier and freeing you from the kitchen. Declutter your kitchen and replace multiple appliances with an Instant Pot Multi Cooker or say goodbye oven and hello to fast & energy efficient Vortex Air Fryers. Our Junior Customer Experience Advisors are required to deal with a variety of customer requests and help individuals...


  • Woking, United Kingdom Redmore Recruitment Limited Full time

    Customer Service Team Leader WokingSalary £29k-£32kDue to continued growth as the UK market leader, we are looking to recruit a Team Leader for our clients After Care Customer Service division.The Team Leaders are responsible for leading and inspiring a team of customer service advisors to deliver the highest level of customer service. The Aftercare Team...


  • Woking, United Kingdom Redmore Recruitment Limited Full time

    Customer Service Team Leader WokingSalary £29k-£32kDue to continued growth as the UK market leader, we are looking to recruit a Team Leader for our clients After Care Customer Service division.The Team Leaders are responsible for leading and inspiring a team of customer service advisors to deliver the highest level of customer service. The Aftercare Team...