Apprenticeship Administrator

5 days ago

Kingston upon Hull, United Kingdom HULL COLLEGE GROUP Full time

**Apprenticeship Administrator**

**Hull**

**Salary: £8,469.32** per annum**

**15 hours per week, 52 weeks per year**

As our **Apprenticeship Administrator**,** **you** **will provide administrative support to all functions within the Employer Engagement teams. You will ensure administrative activities run smoothly across operations and act as a point of contact for employees and wider college functions.

The post holder will be responsible for the accurate and timely processing of student and employer engagement activities on a range of college programmes and provision including but not limited to apprenticeships, CDF/T Level industry placements, study programme work experience, HE work placements and adult programmes where necessary.

**Hull College **provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees.

As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university.

While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.

**Responsibilities of our** **Apprenticeship Administrator**:

- Deliver outstanding customer service to all stakeholders and act as the initial point of contact for the service.
- Support the function to achieve apprenticeship recruitment and work placement targets as well as other KPIs as agreed with the Head of Employer Engagement in line with the colleges strategic plan.
- Manage and respond to incoming communications through a range of mediums ensuring efficient student and employer responsive services.
- To be responsible for the processing of a range of documents including but not limited to student enrolments, employer agreements, apprenticeship policy forms and relevant contracts.
- Ensure all aspects of the onboarding journey for students and employers are fulfilled and accurate records are kept.
- Support employers with information and guidance around the use of the Digital Apprenticeship Service (DAS) to ensure robust compliancy and timely income into the college is received.
- Maintain regular contact with Employer Engagement Managers and Employment Coaches to ensure ongoing student and employer satisfaction.
- Assist in supporting a culture of continuous improvement, which delivers agreed quality standards across the student experience understanding how these impacts on learner recruitment, attendance, retention, achievement and progression.
- Ensure the highest standards of compliancy and accuracy in all administrative work in line with policies and procedures
- Support a programme of student engagement events to achieve the college’s strategic objectives and enhance the colleges external image/reputation.

**What we’re looking for in our** **Apprenticeship Administrator**:

- Relevant professional/vocational qualification in Business Administration or Customer Service
- Minimum Level 2 in Maths and English
- 2 years’ experience within a similar administrative role
- Excellent interpersonal skills including confidentially and attention to detail
- Excellent oral and written communication skills

If you have the skills and experience, we are looking for and would like to join us as our **Apprenticeship Administrator** please click **‘Apply’** now, we’d love to hear from you

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.

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