Business Support

2 weeks ago

Swansea, United Kingdom Pobl Group Full time

**Reference**:507976
- ** Work Type**:Full time
- ** Locations**:Newport, Swansea
- ** Division**:Property & Investment
- ** Categories**:General: Administration, General: Facilities & other corporate services roles
- ** Applications Closing Date**:13 Nov 2023
- ** Salary**:£23,306

**Summary**:
**Overview**:
**What is great about the role?**

**Contribution to the team**: Be part of a collaborative team that provides essential administrative support to Pobl Group's Compliance services.

**Diverse responsibilities**: You will play a crucial role in ensuring the effective operation of the compliance department, covering Property Compliance, Service Contracts, and Estates and Environmental services, all while prioritizing excellent customer service.

**Challenges and growth**: This role offers opportunities to resolve day-to-day challenges, interact with various stakeholders, and engage in a range of administrative tasks, making each day unique.

**Key financial involvement**: Get involved in financial transactions to ensure suppliers and contractors are paid accurately and on time.

**Communication skills**: Enhance your communication skills as you liaise with internal and external stakeholders to maintain exceptional customer service.

**Support and collaboration**: Contribute to meetings, telephony duties, and administrative tasks that support the Asset Management team.

**Data Management**: Updating and review of property-related data in compliance and asset management databases and systems.

**Where does this role fit in?**

Your responsibilities will include data processing, effective communication with customers and stakeholders, and ensuring the compliance department operates efficiently. You will collaborate closely with the Asset Management team and contribute to the overall success of the organisation.

**What skills and experience do you need?**

To excel in this role, you should have a track record of delivering effective administrative and service support in a fast-paced environment. You'll need to interact with internal and external customers and stakeholders, and have a strong grasp of IT systems, including MS Word, Excel, and Outlook. You'll be handling data with accuracy, communicating effectively, and collaborating with a solutions-oriented mindset. Your keen eye for detail, excellent organisational skills, and ability to perform under pressure in a busy office will be essential. Experience in a social housing organisation and an understanding of building maintenance and compliance standards is a plus.

**What are the pay and benefits?**
- £23,306 for a 37 hour, full time, temporary position covering a secondment until end of Aug 2024
- Flexible working policies
- this role would be both home and office based with regular time spent in our Newport office and occasionally elsewhere including Swansea.
- 26 days holiday entitlement plus Bank holidays, rising to 30 days with length of service
- Pension scheme
- Sick Pay
- Colleague Referral Scheme (£250 per referral)
- Time for Talking - a free counselling service
- Health Cash Plan
- Savings Scheme
- Electric Vehicle Lease Schemes
- Cycle to work and Electric Car scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Gym and shopping discounts
- Pobl merch - Pobl socks, Pobl hoody and Pobl Bobl hats
- Training and progression opportunities

**What’s FREDIE?**

**How do you apply?**

**Who are Pobl group?**

Pobl Group provide high quality housing that is affordable in communities that are safe, attractive and supported to thrive. We manage over 16,000 homes and we are currently planning on spending in the region of £250m on our homes over the next 10 years. Working closely with many partner organisations to achieve much more than we could alone, we listen to our customers to deliver innovative local services that make a difference.

Pobl is making a net zero home and a great place to live the new normal. Pobl has led the way in proving many of the new technologies and approaches that will cut carbon from our homes.

The Compliance Team manage and maintain all buildings owned and occupied by the group, in accordance with both statutory requirements and corporate policies and procedures.

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