Keyholder Retail Assistant Belfast

1 week ago


Belfast, United Kingdom Søstrene Grene Full time

Do you love retail, have experience merchandising and replenishing stock, have excellent customer service skills and enjoy a varied and busy role in a fast-paced retail business?_
- Then Søstrene Grene is looking for you as their new Keyholder Retail Assistant at Belfast_
- This is an exciting and varied job in a beautiful ambience and dynamic environment._

A Keyholder Retail Assistant at Søstrene Grene has a busy and diverse role.

Keyholder responsibilities include opening and closing the store, setting intruder alarms, and keeping store keys secure.

**Other responsibilities include **welcoming customers to the store, processing deliveries, sign writing, merchandising product on the shop floor, replenishing stock regularly, serving customers at the till point and providing exceptional customer service.

**MAIN TASKS / RESPONSIBILITIES OF THE POSITION**:

- Opening and closing the store
- Setting intruder alarms.
- Keeping store keys secure
- Assuming additional management responsibilities
- Greeting customer
- Ensuring customers receive the best possible service.
- As part of the Team, contributing to a happy and efficient work environment
- Receiving, processing, and organising store deliveries
- Refilling depleted or low shop items
- Sign writing in line with established guidelines.
- Maintaining high shop floor and cleanliness standards
- Maintaining Health and Safety standards
- Processing customer payments
- End of day cashing up and float management
- Supporting new ways of working.
- Being flexible in your approach to work i
- Maintaining an in-depth knowledge of store items
- Assisting customers in locating desired store items.
- Addressing and resolving customers complaints in a professional manner.
- Utilising the Company Apps
- Performing end-of-day cleaning duties

**We are looking for personable and positive team players who have a passion for all things home and hobby. You must be flexible, proactive and enjoy giving great customer service.**

This is a 24hr fully flexible position which will include working weekends.

**What we offer**:

- Competitive Salary
- 5.6 weeks paid annual leave, inclusive of bank holidays.
- Staff discount to treat you and your home.
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services
- Workplace Pension Scheme

Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Søstrene Grene has over 260 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.



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