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Hospitality Team Member/team Leader

4 months ago

Dudley, United Kingdom Greene King Full time

We’re in need of some talented individuals to join us as a front of house team leader on a Full time **basis at Castle view, Hungry Horse, Dudley.
Working for Hungry Horse is joining a family with over 20 market leading years in the industry. Our customers love us for our big warm welcomes and big plates of food. As we say in Hungry Horse, whatever you’re hungry for, come hungry
At Greene King it’s not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives **About The Role**Please be aware that for this role you will need experience of leading a team in a hospitality or retail environment, with a proven track record of improving guest experience
This is an amazing opportunity to work in a fun and challenging environment to gain the skills, knowledge and experience you need to kick start a career in hospitality.
Your daily duties will include:
Supervise food service
Support learning and development within own area of responsibility
Supervise reservations and booking services
Improve the customer relationship
Set objectives and provide support for team members.
Develop working relationships with colleagues
Lead a team to improve customer service
Contribute to the control of resources
Maintain the health, hygiene, safety and security of the working environment
**Skills Required**:
*Previous FOH experience*
**Hospitality experience
*Strong communication skills*
**Ability to work under pressure in a fast paced environment
*Organised multitasker*
**Good team work ethic
*Creativity and imagination for food presentation ***Personal Qualities**
**Passionate about developing your skills in the hospitality sector
*A willingness and desire to learn*
**A smart and tidy appearance
*Tact and diplomacy for dealing with demanding customers*
**High standards of cleanliness and hygiene
*A flexibility to work weekends and evenings **
- It’s our people that make our pubs special and we think the best hospitality comes from people who can be themselves and show customers their personality. *
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**The Benefits**
- Competitive hourly rate with the chance to earn tips on each shift
- The opportunity to develop your career across our very well-known brands, with over 1800 managed pubs, restaurants and hotels across the UK
- Up to 33% discount across all our sites for you and your friends and family
- An employee advice and guidance service
- As one of the industry’s leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take
- *

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Location: Castlegate Way, Dudley, England DY1 4RJ

**Job Types**: Full-time, Contract

Location: Castle View, Dudley, England DY1