Product Manager

3 weeks ago

Lea Bridge, United Kingdom TUI Full time

An outstanding opportunity to create and deliver the product vision for TUI’s mobile-oriented customer strategy providing our customers with a Best-in-class hotel mobile App.

We have a well-established mobile team based in London, packed with talented and dedicated people who are building and developing mobile technology and experience for our 20 million customers across the world. The core of our focus is on our multi-awardwinning mobile apps, which have seen millions of downloads and are used by hundreds of thousands of our customers every month.

**ABOUT THE JOB**

DEVELOP THE SECTION PRODUCT VISION & ROADMAP
Identify new opportunities and work closely with business stakeholders and relevant mobility lead roles to develop, prioritise, and agree the detailed product roadmap for a defined area of the TUI app over the next 12 months, and its wider vision over the nextthree years.

CONDUCT HIGH-LEVEL DISCOVERY
Work with Stakeholder, Solution Architects, Design and Technical Leads to run high-level discoveries on ideas. Use the output from the discoveries plus other commercial / business case information to decide which ideas to progress and plan into the Roadmap.

ACCOUNTABLE FOR THE SECTION PRODUCT BACKLOG
Support the Product Owner and mobility leads to develop, refine, and prioritise the product backlog.

MANAGE DELIVERY OF NEW PRODUCT FEATURES
Support Product Owner with feature delivery through your scrum team. Collaborate with UX/UI designers to develop best-in-class user journeys & designs.

LEAD & MANAGE SECTION PRODUCT OWNERS
Provide line and task management for your team Product Owner. Co-ordinate team activity, regularly review activity and ensure all Stories and assets are produced to a high standard.Support team members develop their skills; coach and/or give expert guidanceas appropriate.

UNDERSTAND & DRIVE KPI PERFORMANCE
Take ownership of relevant KPIs ensuring all developments are aligned to drive performance and have clear metrics and targets. Develop a roadmap and backlog in conjunction with the Product Owner to address under-performing metrics.

ENGAGE BUSINESS OWNERS, SUBJECT MATTER EXPERTS & STAKEHOLDERS EFFECTIVELY
Liaise with key stakeholders in development and business areas, building strong working relations.Produce regular updates on development progress, KPI performance, and comms for governance meetings.

DEVELOP & APPLY CUSTOMER INSIGHT
Understand TUI’s customer segments and behaviors.Use this insight to inform and influence plans and development around KPIs and user experience.

**ABOUT YOU**
- Exceptional product management skills, owning and managing Product Roadmap for owned product portfolio which is aligned with strategic goals and delivers the required KPIs
- Exceptional commercial awareness, able to deliver commercial outcomes whilst still delivering for customers
- Strong numeracy skills, able to digest and track KPIs and manipulate simple spreadsheets
- Strong project management skills, able to deliver complex plans of work across multiple markets, functions and business units
- Strong customer focus; championing the needs of our customers travelling with us in every feature
- Strong stakeholder engagement; quick at developing trusted working relationships across business boundaries
- Strong communication and influencing skills, able to analyse and communicate technical concepts to create practical solutions and influence decisions
- Proven and significant experience in product, digital or e-commerce positions
- Experience working using agile methodologies in product development
- Experience working with and developing consumer-facing digital technologies
- Ideally, experience managing a small team and developing team-members

**ABOUT OUR OFFER**
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
- Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career

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