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Cashier/shop Floor Assistant

7 months ago

Bristol, United Kingdom Thornbury Discounts Ltd Full time

Responsibilities:

- Assist customers in the shop by providing excellent customer service and answering any questions they may have.
- Communicate with customers in English and Spanish to accommodate their language preferences.
- Utilize upselling techniques to promote additional products or services to customers.
- Maintain a clean and organized shop environment, including restocking shelves and arranging merchandise.
- Process customer transactions accurately and efficiently using the cash register or point-of-sale system.
- Provide product recommendations based on customer needs and preferences.
- Handle customer inquiries, complaints, and returns in a professional and courteous manner.
- Assist with inventory management, including receiving and stocking merchandise.
- Collaborate with team members to ensure smooth shop operations.

Qualifications:

- Fluent in English and Spanish, with the ability to effectively communicate in both languages.
- Strong organizational skills to maintain a tidy shop and keep track of inventory.
- Excellent time management skills to prioritize tasks and assist multiple customers simultaneously.
- Proficient phone etiquette for answering customer inquiries or taking orders over the phone.
- Multilingual abilities are a plus, as it allows for better communication with diverse customers.
- Previous experience in sales or customer service is preferred but not required.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be adjusted based on the needs of the shop.

**Job Types**: Part-time, Temp to perm

**Salary**: £8.00-£10.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Bristol (required)

Ability to Relocate:

- Bristol: Relocate before starting work (required)

Work Location: In person