Sales Administrator
7 months ago
Job Advert
You will have a passion for delivering exceptional customer service with the determination to expand your knowledge; you will demonstrate enthusiasm and self-motivation to excel in customer services.
- Working closely with the Customer Service (Experience) Manager and supporting administratively where necessary.
- Updating the Sales and Operations Plan including the processing of new orders.
- Providing updates to customers in a professional and timely manner and demonstrate solution driven thinking to any issues that may affect delivery of the vehicle.
- Organise vehicle collections and dispatches in line with the Production dispatch plan.
- Control and administrative management of Customer build trackers, profiles, and ensuring changes to the plan are effectively communicated to the Sales team and/or escalated where necessary.
- Asset management, as far as receipting in of stock and free issue vehicles and ensuring EPICOR shows the correct chassis numbers etc. This will aid the invoicing process.
- Organising the registration of stock vehicles.
- Entering Sales Orders onto EPICOR from point of order to drive demand through Engineering and Purchasing.
- Liaising with other departments and communicating effectively with production, sales, and finance.
- Raising vehicle invoices and sending to the end-user / Finance provider.
- Ensuring Asset register on Halo is updated in real time.
- Ownership of the demonstrator fleet, co-ordinating bookings and ensuring routine maintenance is carried out.
- Updating stock register on a weekly basis and circulating to the wider Sales team.
- Effectively manage order backlog.
- Ongoing Hubspot database maintenance/ update sales leads.
**Hours of Work**:
Monday to Thursday 08:30am - 17:00pm (1 x 45-minute lunch break)
Friday 08:30am - 15:45pm (1 x 45-minute lunch break)
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