Receptionist/administrator Ftc

2 weeks ago

London, United Kingdom HCA Healthcare UK Full time

**Job Title: Receptionist/Administrator**
**Location: Manchester Central**
**Full time: 37.5 hours per week**
**Shift times: Monday to Friday**
**Contract - Fixed Term Contract 9-12 months**
**Salary: Up to £24,000**

We’re looking for a Receptionist/Administrator to join our friendly team based in Manchester.

As a Receptionist/Administrator, you’ll be the welcoming face for the our prestigious private medical centre. You will provide a friendly, warm and efficient reception and administration service, whilst consistently delivering high quality customer care to both internal and external clients and patients. You will play a huge part in contributing to an overall exceptional client experience.

Although working as part of a team, this role will involve occasional lone working for short periods of time.

**Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients**. Other’s may think this is just a role in **(team),** but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.**

**What you’ll do**:

- Meet and greet patients, VIP's and other visitors, GP’s and staff and assist with their enquiries
- Liaise with corporate clients and individuals for their health screening appointments
- Issue clients with the necessary paperwork and explanation forms
- Prepare system generated letters and invoices
- Support all administration departments across the business
- Chaperone patients as required
- Open and close clinic if required
- Support and deputise for Clinic Supervisor as and when required
- Work collaboratively with the Registered Manager and Clinical staff to deliver the best patient journey

**What you’ll bring**:

- Previous knowledge and experience in the hospitality, service or healthcare industry would be advantageous
- Good general level of education to GCSE level or equivalent, 5 GCSEs or more preferred at C grade or above (demonstrated through a competency-based interview) or equivalent
- Excellent spoken and written English
- Computer literate with proven experience of Microsoft Office and other information systems.
- A warm and friendly personality with a "can do" attitude

**Why HCA UK?**

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Receptionist/Adminstrator you’ll be eligible for:

- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers

**Diversity and Inclusion**

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

LI-AM1

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