Chief Steward/ess

Career opportunities with a side of good times

**WELCOME TO A WORLD OF OPPORTUNITIES**:

- **You are not "just a team member" here. It's a supportive and engaging environment, with the perfect balance between fun and focus. Here you can achieve everything you put your mind into, our managers always have an open-door policy and really care about your development. Hilton also gives you access to countless trainings and resources to learn pretty much anything to help you in your career.

**A WORLD OF REWARDS**
- **Free **and healthy** **meals** when on duty
- **Grow your Career **your next position could be** **as a Food and Beverage Supervisor
- **Personal Development** programmes designed to support you at every step of your career
- **Team Member Referral Program**:

- **High street discounts**:with Perks at Work
- **Holiday**: 28 days** **including bank holidays (increasing yearly to up to 33 days)
- **Discounted dental and health cover**:

- **Free Parking**:

- **Modern and inclusive **Team Member's areas

A Chief Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

**What will I be doing?**

As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Run the Back of House Department efficiently and to consistent high standards
- Manage, train and develop the Back of House team
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements
- Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
- Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
- Identify and develop new revenue opportunities
- Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
- Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
- Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
- Assist in the location, movement and storage of operational equipment
- Assist in the stock take of equipment and other items as required
- Work with all departments to ensure items that are required for service are available when needed
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Carry out any other reasonable task set by the Hotel's Management

**What are we looking for?**

A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Good organisational and planning skills
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
- Flexibility to respond to a range of various work situations
- A passion for building excellent relationships with colleagues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- A high school certificate or equivalent and any other related qualifications
- Previous experience in supervisory role
- Experience in hotel / leisure industry

**Want to know more about this job?**

**WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON**

**H **ospitality
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**I **ntegrity
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**L **eadership
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**T **eamwork
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**O **wnership
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**N **ow

The most recognized name in the industry, Hilton remains synonymous with the word "hotel." From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

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**Hilton Brands | Global Hospitality Company