Administrator
6 months ago
**Nuffield Road Medical Centre**
**Role Description**
Title: Administrator - working in our prescribing team
Reports to: Practice Manager
**Job Purpose and Summary**:
Our practice prescription service is delivered by a small team of prescribing clerks who work closely with our clinical pharmacist and clinical team. The service offers patients a designated team to deal with their medications requests and enquiries. The team directly deals with patients’ medication requests to support the clinical team (GPs, Nurses and Pharmacists) in the receipt and preparation of repeat prescriptions. You will be a main contact for patient enquiries. The prescribing clerks are be responsible for providing excellent service to all of our patients and colleagues.
The post is ideally suited to someone who has excellent organisational and prioritising skills, combined with a high attention to detail. The role requires excellent literacy and numeracy skills and the ability to problem solve on a day to day basis.
You will deal with enquires face to face, over the telephone, having contact with patients, carers, nursing homes, community pharmacists and health professionals within the practice in relation to prescription requests and enquiries.
Having a mindset for continuous improvement in the way work is done is essential.
You will work closely with our reception team supporting them to deal with enquiries. This will require you to work as part of our reception team during busy periods.
We are a busy surgery and it is a changing environment. You will be keen to contribute to finding improvements and more efficient ways of working to deliver a high level of patient care.
**Responsibilities**:
**Duties**
- Answering medication queries from patients, colleagues, pharmacies and care homes. This can be face to face, over the telephone or using our systems
- Inputting prescription orders
- Collate information from medication related queries and forward to an appropriate healthcare professional in a timely manner
- Provide patients with information and education on their prescriptions
- Promotion of electronic repeat dispensing and online ordering
- Manage prescription requests from vulnerable/high priority patients and care home residents
- Work with Prescribers to provide a responsive repeat prescription service, in accordance with any relevant and appropriate policy or protocol.
- Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternative
- Be aware of monitoring requirements for selected drugs or categories of drugs and inform patients of the required monitoring with the patients concerned
- Bring any queries to the attention of the relevant Prescriber to include under and over usage
- Build good relations with the community pharmacies. Liaise with community pharmacy services and patients to resolve queries and communicate changes to medications
- Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure
- Escalate any problems as appropriate to the management team
- Provide cover for members of the Prescription team during periods of sickness, annual leave or generally busy periods
- Undertake training as required to support safe and effective services for the Practice.
- Carry out any other duties as may reasonably be requested by the Clinicians or Managers
**Skills and Knowledge**
- Awareness of systems to support management of patients in a general practice setting
- High attention to detail and accuracy
- Works well within a busy team and can work well under short deadlines. Supportive of other team members.
- Excellent communication skills, oral and written, with the ability to adjust communication style and content to suit the audience
- Excellent listening skills and a curiosity to ask questions to help understanding and continuously improve our ways of working
- Strong customer-service skills and supportive of
- Maintains confidentiality at all times
- Very good IT skills including all Microsoft office packages
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- An understanding of data protection and confidentiality issues
The duties and responsibilities contained within this Job Description are indicative but not exhaustive. The post holder may be required to undertake other work as deemed necessary by the business. This Job Description may change in light of future developments.
All employees are required to undertake a DBS check prior to starting employment.
**Job Types**: Full-Time, Permanent
Part-time hours: 37.5 per week
**Salary**: £10.42 per hour
**Benefits**:
- Cycle to work scheme
- On-site parking
Schedule:
- Day shift
Work Location: In person
**Job Types**: Full-time, Permanent
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
- Cycle to work schem
-
Administrator
2 months ago
Cambridge, United Kingdom CV-Library Full timeAdministrator Start Date: ASAP Location: Cambridge Hours: Monday – Friday , 37.5 hours per week Salary: £11.44ph Duration: Temporary, ongoing Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base Are you an...
-
Administrator
5 months ago
Cambridge, United Kingdom Maven Healthcare Full timeJob Overview: **Responsibilities**: - Perform general administrative duties including typing, filing, and computerising documents. - Handle data entry tasks accurately and efficiently. - Speak to resident's family's - Answer phone calls with professionalism and maintain proper phone etiquette. - Assist in maintaining office supplies and equipment. - Support...
-
Administrator
7 months ago
Cambridge, United Kingdom Streets Chartered Accountants Full time**Cambridge Office** We are looking for an administrator to join our Cambridge office. The work will involve a wide range of administrative duties including managing our customer database information, setting up new clients, liaising and supporting the team with client chargeable administration, scanning and post duties as well as other ad-hoc internal...
-
Administrator
5 months ago
Cambridge, United Kingdom Cambridge Maths School Full time**About The Cambridge Maths School** Our school is seeking an enthusiastic Administrator to join our team on a part-time basis. We're looking for someone who is confident, organised, and ready to take on any challenge. This is an exciting opportunity to make a real impact in the lives of our students. Post: Administrator Responsible to: Head of School,...
-
Administrator
6 months ago
Cambridge, United Kingdom Kameo Recruitment Full time**Salary**:Up to £28,000p.a. **Hours of Work**:9am-5pm (12-Month Contract) **Hybrid Working**:3 days in the office and 2 days working from home. **Company Benefits**:25 days holiday, company pension scheme, private medical and dental,wellbeing activities and support, as well as various social events and functions. **Location**: Cambridge Kameo...
-
Administrator
5 months ago
Cambridge, United Kingdom Brook Street Full timeBrook Street are working with our prestigious client based on the east outskirts of Cambridge to recruit for an Engineering Administrator on an initial 3 month contract As an Engineering Administrator, you will play a crucial role in providing administrative support to our clients engineering team and facilitating the smooth operation of engineering...
-
Administrator
6 months ago
Cambridge, United Kingdom Arthur Rank Hospice Charity Full timeThe Community Specialist Palliative Care Team (SPCHT) supports patients throughout Cambridgeshire who have life limiting conditions, they work closely with patients and their families along with clinical partners such as GP's and District Nurses. We are looking for an Administrator to join this team in a full-time role based from our Hospice in Cambridge....
-
Administrator
5 months ago
Cambridge, United Kingdom Anglian Learning Full time**Technical Services Team Administrator** **Hours**:37 hours per week **Working Pattern**:Monday - Friday, 8 am to 4 pm Monday to Thursday, 8 am to 3.30 pm Friday **Salary**:£24,294 - £25,979 (Scale 4, NJC Points 7-11,) pro rata for part time contract **Contract Type**:Full time **Location**:Hybrid working with minimum 2 days in office per week during...
-
Administrator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Bidwells LLP Full timeAbout the RoleWe are seeking an experienced Administrator to provide secretarial and administrative support to our surveyors and architects within the Historic Building team.ResponsibilitiesUndertake administrative tasks to ensure relevant paperwork and client files are up to date.Prepare and draft correspondence, reports, and schedules, compiling PDF...
-
Administrator
1 month ago
Cambridge, United Kingdom CV-Library Full timeAdministrator Location: Cambridge, Cambridgeshire Hours: Monday – Friday 9.30am – 5.30pm (Office based) Salary: Negotiable DOE Duration: 12 month fix term contract Benefits: Private Medical, dental and health assessments, wellbeing activities and support, social events, 25 days holiday + 8 bank holidays, pension scheme and much more Are you...
-
Administrator
5 months ago
Cambridge, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAre you self-motivated, enthusiastic & looking for a challenge? Would you like the opportunity to join our friendly, supportive & dynamic team? Dynamic Health, part of Cambridgeshire Community Services, is the leading Musculoskeletal (MSK) and Physiotherapy provider across Cambridgeshire & Peterborough. We are looking for an administrator with a positive...
-
Administrator
5 months ago
Cambridge, United Kingdom Freeland Rees Roberts Architects Full time**JOB VACANCY** - **Administrator **_ Freeland Rees Roberts Architects is seeking a motivated administrator to join their company, for an office-based position, located in central Cambridge. We work on a wide variety of projects around the UK including, but not limited to, ecclesiastical conservation work and large residential projects. The ideal person...
-
Administrator
6 months ago
Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeWe are currently looking to recruit an enthusiastic and motivated part-time administrator to be part of a dynamic administration team. This particular role will involve supporting the Liaison Psychiatry Team based at Papworth Hospital as well as linking with the wider Liaison admin team at Addenbrookes Hospital. **Please note**: This is not a remote post,...
-
Administrator
2 weeks ago
Cambridge, United Kingdom HAYS Full timeTemporary Administrator, Contract to October 2024, £14 per hour, Cambridge Your new company We're working with an organisation based in Waterbeach just north of Cambridge, who are looking for a temporary administrator to cover long-term sick leave until the end of October ;Your new role As the Administrator, you'll be based on site in the office for 5 days...
-
Administrator
5 months ago
Cambridge, United Kingdom Lynx Employment Services Ltd Full timeWe are looking to hire an **Administrator **for our client in the **Cambridge **area. You will be supporting the daily running of the depot, answering calls from colleagues and customers. **Responsibilities**: - To build strong relationships with both external and internal customers - To ensure prompt resolution of complaints with a strong focus on...
-
Administrator
5 months ago
Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeWe are currently looking to recruit an enthusiastic and motivated full time administrator, to provide administrative support for the Cambridge Locality Team based at Union House. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental...
-
Administrator
5 months ago
Cambridge, United Kingdom Sanctuary Health Full timeLooking to take your career to new heights? Look no further than Sanctuary Personnel, an esteemed and award-winning recruitment agency. With a TrustPilot score of 4.9/5 and nearly 1000 reviews, we are dedicated to connecting with talented professionals like you. We have an exciting locum opportunity for an Administrator with UK experience to join our...
-
Administrator
5 months ago
Cambridge, United Kingdom St John's College School Full time**Administrator - Term time plus 8 weeks** St John's College School is seeking to appoint to the new full-time role of School Administrator. The Operations department at St John’s comprises a number of roles in different but related disciplines (e.g. Reception, Timetabling, Events and Logistics, Scheduling, Information Systems, Admissions, Alumni,...
-
Administrator
1 month ago
Cambridge, United Kingdom HAYS Full timeTemporary Administrator, Contract to October 2024, £14 per hour, Cambridge Your new company We're working with an organisation based in Waterbeach just north of Cambridge, who are looking for a temporary administrator to cover long-term sick leave until the end of October 2024. Your new role As the Administrator, you'll be based on site in the office...
-
Administrator
5 months ago
Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time**Previous applicants need not apply** We are currently looking to recruit an enthusiastic and motivated full time administrator, to provide administrative support for the Cambridge Locality Team based at Union House. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our...