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Team Administrators

4 months ago

Dorchester, United Kingdom Dorset Councils Full time

Organisation
- Dorset Council
- Location
- Dorchester, United Kingdom
- Reference
- 61059321
- Occupational group
- Business, Policy & Administration
- Salary details
- £23,500 - £23,893
- Job term
- Full Time
- Appointment type
- Permanent
- Contact
- Louise Smith
- Contact telephone
- 01305221451
- Closing Date
- 21 February 2024 11:00 PM

**Team Administrator (2 positions available)**:
**37 hours**:
**Salary £23,500 - £23,893**:
Dorchester, combined with home-working

**What’s in it for you**:
Are you looking to be part of a dynamic but friendly team that provides excellent support to the children and families in Dorset?

If you are, then a fantastic opportunity has arisen to join the Children’s Services Business Support Team. We have a 37 hour per week Team Administrator position in our Fostering, Penalty Notice and Finance Business Support team based in Dorchester.

The post offers the flexibility of working in a hybrid way providing support based in both County Hall as well as ‘virtual’ support working from home. We maintain an effective team ethic by communicating with regular team meetings as well as using Microsoft Teams to communicate throughout the day providing a network of support within the Business Support team.

We are a team that supports a variety of functions within Fostering, Penalty Notice, and the wider Children’s Services Directorate. We openly support and develop each other, going out of our way to offer knowledge, time, and practical help. That means working collaboratively, sharing our expertise, and celebrating individuality and diversity through our employee networks.

We are invested in the continuous improvement and development of our staff, providing full training for the position. Working for Dorset Council also offers opportunities for career progression with working in Business Support providing an excellent start as you will be collaborating with several areas across Children’s Services and our wider stakeholders.

**What you can expect to be doing**:

- The post holders will be part of the Business Support Central Team, responsible for delivering high quality business support to the Penalty Notices Team. Tasks undertaken may include:

- Providing high quality business support e.g. general administration task, including data entry and dealing with correspondence
- Working closely with other business support colleagues to ensure a consistent approach and service delivery model is maintained across the business support teams
- Work in compliance with statutory obligations e.g. Data Protection
- Maintain data, gather information and ensure data quality including collection and reporting processes
- Develop and maintain working relationships with colleagues, partners and professionals
- Managing the collection of statistical data and information as required
- Supporting Strategy Tracking processes
- preparing agendas and issuing actions from panels
- Digital working and provision of 'virtual' support - the service has adopted a 'digital by default' approach as the way forward
An Induction programme is in place and training is provided along with opportunities to shadow colleagues to learn new tasks/processes. Staff are supported by their manager and other colleagues and have regular catch up meetings with their manager.

**About you**:
The experience, knowledge and skills required for this post are specified in detail in the Person Specification. In summary we are seeking individuals who are organised, able to meet the demands of a busy work schedule and ensure deadlines are met. Along with proven typing skills you will have an eye for detail and ability to work on your own initiative as well as being an effective team member with a 'can do' attitude.

IT systems used include Microsoft packages, Teams and service specific systems such as Mosaic, Synergy and Nexus. Training for service-based systems will be provided however a good working knowledge of IT including the use of Teams, Outlook, Word and Excel is essential. The role involves keyboard/computer work, but the variety of tasks supported will ensure regular opportunities for breaks away from the computer screen. Our services are customer focused and the post holder will be communicating with a wide range of stakeholders including partner agencies, families and professionals and we are looking for individuals with excellent customer service skills.

**Dorset Council: A great place to work**:
We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success

You will:

- have access to a range of employee benefits
- be part of an organisation that supports each other to grow and s