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Student Finance
4 months ago
**Finance, Planning and Governance Division**
**Student Finance - Administrative Support Officer**
**Ref: SC4527**
**Salary on appointment will be £22,197 per annum, with an annual increment up to £24,144 per annum.**
An exciting and challenging opportunity has arisen for a Student Finance Administrative Support Officer to join our Student Record Team within the Finance, Planning and Governance Division at UEA. This customer focussed post is being advertised to offer Student Finance support to students that need assistance or advice on their Student Loan.
Key duties of the role include providing support, advice and guidance to students with any issues or questions they may have with their student loan arrangements. You will achieve this through support via our Student Finance inbox.
This role will also provide SLC support to staff and teams across the University where needed. This role will also require student and finance records to be maintained within our internal Student Information System (SITS), and the wider Student Systems such as the SLC Student and Course Portal.
You will have good customer service with good written and oral communication skills, excellent time management and organisational skills, and a high level of accuracy and attention to detail.
This full-time post is available on a fixed term basis until 31 July 2024.
Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time), can be found on our benefitspage.
**Closing date: 5 December 2023**
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
**Job Types**: Full-time, Fixed term contract
**Salary**: £22,197.00-£24,144.00 per year
**Benefits**:
- Additional leave
- Canteen
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay
- Transport links
- Work from home
Schedule:
- No weekends
Work Location: Hybrid remote in Norwich
Application deadline: 05/12/2023
Reference ID: SC4527
