Customer Care Representative

2 months ago

Watford, United Kingdom DPG Full time

**Company Description**

We are a new startup, call-centre business working with the public in a quasi legal role. The company aims to assist people with property related issues and is looking for someone who wants to grow and develop as the business does.

looking for an opportunity to work in a growing team on an exciting new

legal/property based project. This is a fantastic chance for someone who wants to be

involved with a new business and who wants to grow and progress their career as

the business grows.

**Knowledge & Skills**
- Ability to work in a team environment and promote teamwork through

effective communication and the ability to build a team around themselves
- Ability to be flexible in their approach, prioritise work and remain resilient and

focused when under pressure
- Intermediate level of IT Knowledge, with good knowledge of Microsoft Excel
- Good communication skills essential

**Responsibilities**:

- Liaise with clients to collate all necessary information as well as working with

external professionals
- Providing customer services assistance to clients
- Dealing with inbound and outbound phone calls

**Job Types**: Full-time, Part-time

**Salary**: £19,000.00-£22,000.00 per year

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Watford, WD17 2DQ: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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