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Acp Volunteer Placement Opportunity for 15-29 Year

4 months ago

Birmingham, United Kingdom Ashiana Community Project Full time

**ACP VOLUNTEER PLACEMENT OPPORTUNITY FOR 15-29 YEAR OLD’S**

As part of the placement, we are offering information, advice and guidance such as:

- Work placement
- Skills development
- CV development
- Interview techniques training
- Traineeships
- Apprenticeships
- Work placements
- Coaching and support
- Employment Support

**Volunteer **Advice Worker

Ashiana Community Project is a charity working within Sparkbrook area of Birmingham meeting the needs of the local, diverse, people in an accessible and culturally sensitive provision.

We aim to provide face to face quality services within a place of place of welcome.

Our advice and support work has been crucial to many in the community providing benefit and housing advice to those in need. We are seen as a safe, supportive space where staff are non-judgemental and sympathetic to the individual.

**Ashiana Community Project**

**(Job Descriptions)**

**Job role: Volunteer **Advice Worker

**Hours**:TBD

**Location**:25 Grantham Rd Birmingham B11 1LU

**Reporting to**:Advice Lead

**Job Outline**:
To provide a safe welcoming environment to help people in crisis by providing advice, guidance and information to individuals and support them to make positive outcomes to their lives; including generic advice and guidance including help with form filling and liaising with service providers, benefit, money/debt support, housing etc.

**Main Duties**
- Support clients how in prioritising finances, manage debt control, and how to avoid the dangers of high interest lending. Work with the advice team to develop and assess progress / knowledge and skills gained.
- When appropriate, draw up detailed financial statements to negotiate payment plans with both priority and non-priority creditors.
- Keep accurate records and case files including using appropriate internal or external software. Acting for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning - negotiating with third parties as appropriate; ensuring income maximisation.
- Preparing and presenting cases to the appropriate statutory bodies. Assisting clients with other related problems by signposting to other advisers or specialist agencies and maintain case records for the purpose of continuity of casework and information.
- Provide advice and assistance if needed to other staff across the whole range of money advice issues, ensuring we are operating within the legal framework of money advice.
- Work with Project Manager, and the Advice Lead Worker to develop and improve our advice support helping to improve outcomes.

Be up to date with the relevant current legislation, policies and procedures related to money advice work. Reading relevant publications, undertaking continued professional development provided by our partnership & membership of Community Money Advice, including attending appropriate training and Money Advice Group meetings as necessary.

**Job Type**: Volunteer

**Salary**: £0.01 per year

Schedule:

- Monday to Friday

Work Location: One location