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Hotel Porter

4 months ago

Edinburgh, United Kingdom The Scotsman Hotel Full time

**Job Ref**:SCO4754

**Branch**:The Scotsman Hotel

**Location**:The Scotsman Hotel, Edinburgh

**Salary/Benefits**:Competitive Salary

**Contract type**:Temporary/Seasonal

**Hours**:Full Time

**Hours per week**:40

**Posted date**:05/06/2024

**Closing date**:07/07/2024

**Who we are?**

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

**We are looking for an experienced and talented Hotel Porter**_ _**to join our fantastic venue, **_*insert venue name* _**

**What is in it for you?**

As part of Scotsman Hospitality, you will have access to the following benefits that include:

- TRONC electronic tips - Our staff keep 100% of tips earned in venues.
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.

Duties will include escorting guests to their rooms and showing them the facilities inside the room (light switches, heating control, TV's and etc). They must assist customers with their luggage as well as deliver all luggage to rooms for early arrivals. Being responsible for storing guest luggage on check out as well as tagging it correctly is also important within this role.

The main focus of this role will be to ensure all customers have the best possible experience, therefore seeing to every need that is required by the customer. Directing guests and answering all queries will ensure guests feel welcome and looked after during their stay.

The successful applicant must have experience within hospitality or a customer service environment.

**The Process**:
The Scotsman is a luxury hotel which retains many original features, including luxurious floor to ceiling wood panelled rooms, grandiose marble staircase and stained glass windows. Set across several floors, many of our character bedrooms offer truly unrivalled views of Edinburgh Castle, The Mound, Carlton Hill and The Princes Street Gardens. If you are looking for a host venue for a truly standout event, we have a range of tastefully furnished and finished rooms and suites.