Operations Administrator

4 weeks ago

Glasgow, United Kingdom SD Worx Full time

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring **people solutions** to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span **the entire employee journey**, from getting people paid to attracting, rewarding, and developing talent.

**YOUR ROLE**: This role is to provide an effective and efficient service in handling routine administration, customer queries and requests.

**KEY ACCOUNTABILITIES**:

- Undertake and manage the all administration tasks as defined by the Operations Team Manager.
- Respond to employee queries in an efficient, professional manner.
- Supporting and sharing knowledge with team members to contribute to the maintenance of an effective Operations team to achieve the Operations locations success.
- Ensure all forms and requests for information are dealt with in a timely manner.
- Handling all incoming and outgoing post in a timely fashion.
- Provision and delivery of their performance statistics to the operations team manager on a monthly basis to meet reporting requirements
- General office duties as required.

**KNOWLEDGE, TECHNICAL SKILLS, QUALIFICATIONS & EXPERIENCE**
- Customer service skills - ability to represent the company in a professional manner
- Excellent communication skills and telephone manner.
- Basic PC Literacy and knowledge of Microsoft Word and Excel.
- Administration experience gained within a commercial environment

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work. With the possibilities of flexible working hours, homework, working from other offices,you can organise your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond. We offer multiple trainings, projectswhere you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we** work as one**, moving from better to best together.

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