Pa to Strategy and Transformation Director

2 weeks ago

London, United Kingdom Post Office Full time

**Summary**

**Salary**:Competitive?
**Grade**:2A?
**Contract Type**:Fixed Term Contract/Secondment - 6?Months (3 days per week or equiv. - hours to be agreed and discussed at interview)?
**Location**:Finsbury Dials, London & Hybrid? Home working
**Reporting to**:Strategy and Transformation Director?

**The Purpose of the Role**
- To provide a complete PA service to the Strategy and Transformation Director??
- To work closely with the Director to accomplish daily tasks, and handle a wide range of activities, including managing daily enquiries from Post Office internal stakeholders, Postmasters, Clients and Suppliers.
- To assist in administrative tasks associated with Projects?
- To be effective in this role requires someone who has the ability to forward plan, has a strong understanding of business and customer needs, who is able to manage busy schedules and varying business priorities, be flexible in many different situations,and work on their own initiative?

**Principal Accountabilities**
- Diary Management - managing the diary of the Strategy and Transformation Director; including scheduling internal and external meetings, including 'all hands’ and 'huddles’, booking meeting rooms, greeting guests when required and organizing refreshments.?
- Inbox Management - manage and action all correspondence, responding directly or escalating to the appropriate person or team for action, filing and/or deleting where appropriate?
- Booking travel & accommodation??
- Collating and filing Directors’ expenses and approving their lead teams requests?
- Schedule regular lead meetings, distributing agendas when needed, preparing/collating presentations and following up actions?
- Event Management - arranging events for the Director and his team when required?
- General support using/approving our internal HR Database SuccessFactors for all HR/People related tasks and queries, including booking of 121’s, the annual performance appraisal (PDR) cycle, and tracking of annual leave and sick leave.
- Ensuring Director and his team are prepared for all meetings including Group Executive & Board, ensuring actions are followed up, and assisting with the preparation and formatting of documents, e.g., GE papers, governance forums (ensuring the correct papersare ready), presentations, briefing papers, printing papers.?
- Reminding Director of important tasks and deadlines?

**Further Accountabilities**
- Organizing branch visits, making sure all logistics are planned meticulously, liaising with Area Managers and using internal systems to prepare, and ensuring Director is fully briefed ahead of the visits?
- Raising Purchase Orders on WEB3 for the Strategy team
- Ordering laptop’s/phone’s/equipment for new starters and logging leaver’s requests and creating induction plans for new starters?
- Resolving IT issues with the IT Digital Service Desk (DSD)?
- Implementing and maintaining procedures and administrative systems?
- Ordering stationery, ensuring levels are maintained at all times?
- Annual leave cover for other PAs in the GE PA Team
- To manage any Ad-hoc tasks and project work and coordination as requested by the Director

**Qualifications, Experience & Skills**
- Previous experience working as a PA/EA or diary management??
- Proficient in Microsoft Office?
- Ability to multitask, proactively manage multiple diaries, and prioritise own workload?
- Ability to manage upwards and manage expectations?
- Able to adapt to different ways of working and different personalities?
- Comfortable working autonomously
- Ability to work in agile working environment?

**Skills**
- Team player, totally customer focused with a passion to deliver on our business priorities?
- Strong influencing and inter-personal skills?
- The ability to write clearly and concisely?
- Empathy with partner, client and customer needs?
- Ability to liaise with all levels of management?
- Ability to work under pressure, prioritise work and use own initiative on a regular basis?

**About Post Office**

The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK’s banks and building societies put together.

We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, paymentsand travel money, to telecoms and, of course, mails. And we’re improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us.

**Our Ways of Working** underpin everything we do, they are the "How" of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisationwe want to be, and achieve our business goals.

By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation. In short**:Working in partnership**, as **one team**, we **deliver**amazing results

**The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria forthe job.

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