Bathing Assessor

JOB TITLE: Bathing Assessor / Product Specialist

AREA: North England, Scotland and occasionally South East

REPORTING TO: National Development Manager

MAIN DUTIES:
Reporting to the National Development Manager (NDM) and being a member of Abacus Specialist Bathroom’s (Abacus) sales team, the Bathing Assessor / Product Specialist will be responsible for supporting the NDM in the North of England (North West, North East) & Scotland areas. It will occasionally be required to support the NDM with jobs in the South East region as well.

The Bathing Assessor / Product Specialist will be working from an Abacus demo-van attending bathing assessments across the region visiting bathers, private homes, care facilities, OTs etc. The demo-van is fitted with 2-3 Abacus baths allowing for the Assessor to conduct as close to “real-time” assessments and demonstrations in a safe and realistic setting but still near the bathers’ premises. Anticipated yearly mileage is 35,000-50,000 miles.

Abacus Specialist Bathrooms is a market leading specialist manufacturer of assistive bathroom equipment for the paediatric/young adults’ market and route to market involves close cooperation with Case Workers, Occupational Therapists, Local Authorities, Councils, Building Contractors etc. We are proudly offering the widest range in the market of high-quality baths for bespoke assistive bathing requirements and enjoys a position of being a market leader in our niche industry.

Abacus Specialist Bathrooms is one of three market leading brands under the group structure of Gainsborough Healthcare Group Ltd (GHG).

For more than 38 years, GHG have been manufacturing assisted baths in our factory in Aldridge, West Midlands. Every single bath is manufactured bespoke to customers’ requirements. Our 45 highly skilled craftsmen take pride in delivering ultimate quality of assisted bathing solutions based on hand-made glass fibre moulding, refined trimming, polishing as well as quality driving assembly of advanced electro-mechanical functionality.

GHG have recently added total assistive bathroom solutions to the product offering. As such, GHG is the only supplier operating in the Assistive Bathroom industry who can deliver a full-circle solution of total assistive bathroom solutions. Abacus is the preferred supplier of assistive bathroom solutions by many of the leading OTs in the UK and is pursuing an ambitious strategy to grow the already market leading position significantly.

Abacus’ sister brand Gainsborough Specialist Bathrooms (GSB) is the leading brand for assistive bathroom equipment serving the long-term care and acute markets. (Care Homes and Hospitals). Access walk-in-baths is another sister brand focusing on the domestic market of mobility/independent living bathroom solutions sold through the bathroom trade. The Group’s vision is to be the thought leaders within assistive bathroom solutions, and we are growing in all our specialist business sectors.

The Bathing Assessor / Product Specialist will be responsible for supporting sales activities through delivering best in class bathing assessments and product demonstrations of Abacus baths and accessories / aides. Abacus have grown double digits for 5 consecutive years resulting in an increased number of product assessment requests from healthcare professionals and parents. In addition to assessments and demonstrations, the Product Assessor / Specialist will be responsible for conducting best-in-class after sales training. This will be done through visits to customers’/bathers’ homes within 1-3 months after installation of the bath, where follow-up support, training and potentially additional solutions can be offered to the oftentimes frail, fragile and vulnerable end users. It is Abacus’ ambition to offer the best-in-class pre-sales assessment as well as after sales support and training.

Abacus operates 3 sales regions in total and the North region is thought to be underutilised for its market potential. The NDM and Bathing Assessor / Product Specialist will be supported by professional central functions such as marketing, PR, telesales, and lead generation as well as an efficient internal sales administration.

The Bathing Assessor / Product Specialist’s main responsibilities will be conducting all product assessments and ensuring all functionalities of the bath have been shown in a professional, educational manner, as well as delivering first class training and support after an installation has been completed. Furthermore, attending regional and national exhibitions as well as conducting site surveys in accordance with defined pre-installation timelines is part of the role as is supporting relevant sales activity with the NDM.

Abacus’ sales management is orchestrated via Salesforce, and it will be the Bathing Assessor / Product Specialist’s responsibility (in conjunction with the NDM) to build, manage and maintain an already well-established funnel of forw