Collections Advisor

6 months ago


Northampton, United Kingdom Snap Finance UK (Group) Limited Full time

**JOIN A FUN, FRIENDLY AND FLEXIBLE FAMILY**

**Position**: Collections Advisor

**Department/Group**: Operations

**Reporting to**: Collections Team Leader

**Location**: Crownhill / Hybrid Working

**Working Hours**: Monday to Friday 8:30am to 5:30 pm. Saturday work is required every 4 weeks between the hours of 09:00am - 13:00pm.

Did you know that that Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US? Did you know that Snap Finance UK was launched in July 2017 and is a fast evolving and growing business?

Snap Finance UK offers financial solutions to consumers who have been refused credit or are building up their credit score, through a network of retail partners across the UK.

Our strategy focuses on relationships, service and expertise through which we aim to build great relations with our retailers that supports growth in both theirs and our businesses.

If you’re looking to make a great career move and you like to **Get Stuff Done**, then look no further.

Due to the continued success and growth of Snap Finance, we now need additional support in the **Collections Team** and are on the hunt for a great Collections Agent to join our team.

**The role and responsibilities include**:

- Make outbound calls to customers manually and via the dialer (internal system) and answering inbound calls to collect amount past due and set affordable repayments.
- Working with customers who may be facing financial difficulties and working with them to come up with a solution.
- Making informed decisions based on the unique circumstances and information given.
- To provide the best advice and guidance ensuring it’s aligned within regulatory requirements.

**To be successful in the role as a Collections Advisor we require the following skills and experience**:

- Previous Collections telephone experience.
- Familiar with regulatory requirements.
- Exceptional communication skills (both verbally and written).
- Successful track record of building strong relationships with customers and colleagues.
- Strong attention to detail.
- IT Literate.
- Pro-active; help find one-stop resolutions.
- FCA knowledge.

As a new family member to Snap, you will receive and have access to a variety of our great benefits, which could include: 26 days’ annual leave, discounted gym memberships, pension scheme, discretionary bonus, access to our Snap Perks platform, your birthday off and the option to buy holiday Subject to terms and conditions agreed within contract.

If you feel as though you meet our requirements and are looking for your next challenge, then simply press ‘**APPLY**’ and upload your up-to-date CV and covering letter for the position.

Snap Finance is required to comply with UK Government standards when carrying out pre-employment checks for all new starters; this includes a basic criminal record check.

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Application question(s):

- This is a Hybrid role. Can you travel to the MK office when required?

**Experience**:

- Financial services: 1 year (required)
- Collections: 1 year (required)

Work Location: Hybrid remote in Northampton, Northamptonshire


  • Collections Advisor

    4 weeks ago


    Northampton, United Kingdom CV-Library Full time

    Collections Advisor Monday to Friday 9am-5pm Northampton - NN5 £11.60p/h Immediate start Ongoing temp role Duties to include; Working in the small debt team making calls to customer to obtain payments Issuing Copy invoices Sending statement of accounts to customers Dealing with any queries around the outstanding debtIf you are interested in...


  • Northampton, United Kingdom Office Angels Full time

    Collections Advisor Monday to Friday 9am-5pm Northampton - NN5 £11.60p/h Immediate start Ongoing temp role Duties to include; Working in the small debt team making calls to customer to obtain payments Issuing Copy invoices Sending statement of accounts to customers Dealing with any queries around the outstanding debtIf you are interested in this...

  • Collections Advisor

    2 months ago


    Northampton, United Kingdom CV-Library Full time

    Collections Advisor Monday to Friday 9am-5pm Northampton - NN5 £11.60p/h Start date - Wednesday 23rd October Ongoing temp role Duties to include; Working in the small debt team making calls to customer to obtain payments Issuing Copy invoices Sending statement of accounts to customers Dealing with any queries around the outstanding debtIf you...

  • Collections Advisor

    1 week ago


    Northampton, United Kingdom Office Angels Full time

    Collections AdvisorMonday to Friday 9am-5pmNorthampton - NN5£11.60p/hImmediate start Ongoing temp roleDuties to include;Working in the small debt team making calls to customer to obtain paymentsIssuing Copy invoicesSending statement of accounts to customersDealing with any queries around the outstanding debtIf you are interested in this role please contact...

  • Collections Advisor

    3 weeks ago


    Northampton, United Kingdom CV-Library Full time

    Collections Advisor Northampton  35 hours per week £21,000-£25,000 per annum DOE plus uncapped commission and extensive benefits package   Our well established and reputable client are currently seeking a Collections Negotiator to join their team due to continued business growth.   The successful candidate will have...

  • Collections Advisor

    4 weeks ago


    Northampton, United Kingdom CV-Library Full time

    Collections Advisor Northampton - Hybrid/Remote (Based on Location)  35 hours per week £21,000-£25,000 per annum DOE plus uncapped commission and extensive benefits package Our well established and reputable client are currently seeking a Collections Negotiator to join their team due to continued business growth. Preferably,...

  • Collections Advisor

    3 weeks ago


    Northampton, United Kingdom CV-Library Full time

    Job Opportunity: Remote Contact Centre Team Member - Nationwide Salary: £21k basic, with on-target earnings of £36k+ Are you passionate about people, driven by targets, and motivated by success? Join a company that believes in cultivating positive relationships with clients, customers, and our own people. We provide professional, friendly...

  • Collections Advisor

    1 week ago


    Northampton, United Kingdom Northampton Recruitment Full time

    Job Opportunity: Remote Contact Centre Team Member - NationwideSalary: £21k basic, with on-target earnings of £36k+Are you passionate about people, driven by targets, and motivated by success? Join a company that believes in cultivating positive relationships with clients, customers, and our own people. We provide professional, friendly service across all...

  • HR Advisor

    6 months ago


    Northampton, United Kingdom Tate Recruitment Limited Full time

    HR Advisor Earls Barton Up to £35,000 depending on experience. Office based, Monday - Friday (Full time or reduced hours will be considered) Our client is a dynamic and fast-growing company, committed to excellence in all aspects of their business. They believe in fostering a positive and supportive work environment where every team member can thrive...

  • Customer Advisor

    6 months ago


    Northampton, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Full time - 36.75 hours per week** **3 Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Northampton** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Aftersales Advisor

    6 months ago


    Northampton, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Northampton. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time permanent position paying **£28,000 to...

  • Service Advisor

    6 months ago


    Northampton, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint a Service Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...

  • Customer Care Advisor

    5 months ago


    Northampton, United Kingdom Sephora Full time

    **Job ID**: 236255 **Location Name**:Northampton **Job Type**: Fixed Term **Hourly/Salaried**: Salaried **Position Type**: Temporary **Job Function**:Customer Service **Is This Position Eligible for Remote? **:No Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality...

  • Aftersales Advisor

    6 months ago


    Northampton, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford Transit Centre in Northampton. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time permanent position paying up to **£30,000...

  • Service Advisor

    5 months ago


    Northampton, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ a Service Advisor to join our Ford Transit Centre in Northampton. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time permanent position, **Monday - Friday with...

  • Aftersales Advisor

    6 months ago


    Northampton, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford Transit Centre in Northampton. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time permanent position paying **£30,000 DOE...

  • Aftersales Advisor

    6 months ago


    Northampton, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford Transit Centre in Northampton. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time permanent position, reporting to the...

  • Personal Advisor

    6 months ago


    Northampton, United Kingdom Northamptonshire Children's Trust Full time

    About the role The Personal Advisor role sits within the Leaving Care Team and its purpose is to case hold and provide support to young people, aged 16 - 25 years who are eligible for a service as per the Children Leaving Care Act 2000 and / or The Children and Social Work Act 2017. The vision is to support eligible young people to achieve their potential...

  • Senior Cdm Advisor

    6 months ago


    Northampton, United Kingdom Carriera Full time

    **Role: Senior CDM Advisor** **Location: Work out of Northampton/Leicester Office** **Salary: Up to £55,000 + Travel expenses + Excellent benefits package** **Sector: Construction & Engineering** Carriera is excited to partner with an independent award-winning construction and engineering consultancy who operate throughout UK. Due to growth over the...

  • Reservations Advisor

    5 months ago


    Northampton, United Kingdom Webrecruit Full time

    You don’t need automotive experience to deliver exceptional customer experiences at Wollaston Motors, just plenty of personality and a true passion for our Cars and Motorcycles. Working at Wollaston Motors feels different to other careers - in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The...