Community Enabler

3 weeks ago


East Staffordshire, United Kingdom Citizens Advice Full time

**Position**: Community Enabler

**Location**: East Staffordshire

**Closing date**: 31 March 2023

**Role details**:
Job title: Community Enabler

Location: East Staffordshire

**Salary**: £22,607 - £24,355 depending on experience

Salary pro rata: No

Hours per week: 37.5 hrs

Type of contract: Fixed term

End date of contract: 2026-03-31

The role will be to provide holistic Generalist Advice to residents living within Tamworth and East Staffordshire by:

- Providing advice on the full range of generalist enquiry areas, in particular Welfare Benefits and Debt, maintaining Citizens Advice quality standards and achieving performance targets.
- Providing support to clients with a clear plan of action to enable them to act for themselves and to advocate for those who need practical assistance to progress their case.
- Producing detailed case records on our case management system for the purpose of continuity of casework, statistical monitoring and report preparation.
- Providing dedicated support to specific teams and projects within the organisation, as required.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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