Receptionist

**Main Responsibilities**:

- To undertake reception duties, answering routine telephone calls and face-to-face enquiries.
- To manage the visitor signing in system.
- To undertake typing, word processing and other IT based tasks eg school database
- To undertake routine administration.
- To assist in arrangements with outside agencies as required ie school nurse, photographer, SEND agencies.
- To sort and distribute mail.
- To assist with whole school administration as required.
- To appreciate and support the role of other professionals.
- To participate in CPD, other learning activities and performance appraisal as required.
- To assist with first aid for students or be willing to undertake a first aid training course.

**Communication**:

- To manage incoming and outgoing calls to/from parents and outside agencies in a calm, positive and professional manner.
- Supporting effective communication across the school and externally.
- Preparing letters.
- Present a positive and professional welcome as the first point of contact for the school.

**Organisational**:

- ** **Supporting the organisation of events/projects.

**Aptitudes**:

- Excellent communication skills.
- Work under pressure.
- Relate well to young people.
- Take initiative and work independently.
- Work to high levels of accuracy.
- Prioritise and plan to ensure completion of tasks.

**Skills**:

- High level of ICT competence.
- Time planning.
- Organisational and administrative.
- Problem solving.
- Negotiating skills.

**Characteristics**:

- ** **Excellent attendance record.
- A ‘can-do’ attitude.
- Sense of humour.
- Commitment, enthusiasm and self-motivation.
- Team worker.
- Flexible.
- Generosity of spirit.
- Commitment to own personal development and learning and a willingness to undertake further training as required.

**Relationships**
- The post holder will be required to work flexibly to deliver an efficient administrative service.
- There will be regular contact with senior managers, colleagues, other line managers and internal and external customers

**Physical Conditions**:

- The post is currently based at Temple Moor High School High School
- School has access by stairs and lift and is accessible by disabled persons.
- The school operates a non-smoking policy.

**RK People Responsibilities**:

- Contribute to the overall aims and values of our Trust, appreciate and support the roles of other members of the wider team and attend and participate in relevant meetings as required.
- Comply with all Trust policies and procedures including child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the appropriate person.
- Contribute to ensuring safeguarding procedures are in place and used effectively at all times.

The role holder must demonstrate a flexible approach to the delivery of the role. Consequently, the role holder may be required to perform work not specifically identified in the job profile but which is in line with the general scope, grade and responsibilities of the role.