Service Advisor
6 months ago
Overview:
**Service Advisor**
**Nissan Belfast**
**Monday to Thursday 08:00-17:30, Friday 08:00-17:00 and Saturday (on rota) 09:00-13:00**
**Salary: £26,000 plus uncapped commission**
Charles Hurst Nissan, Belfast is growing Our goal is to be in the Top10 for customer satisfaction in the UK which is why we are looking for somebody to someone to make our customer visits memorable. Nissan is at the cusp of new product launches in the next 6-12 months. We’ve been at the forefront of Fully EV since the beginning and we have exciting products coming down the line.. Nissan Ariya is about 6 months old and selling well so you will working with some amazing cars alongside our aftersales team to provide Charles Hurst first class customer service.
Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to Miles Cowie, Aftersales Manager at the dealership who will help impact your knowledge and experience along with the team of Service Advisors, allowing you to develop your skills and establish a strong career within the industry. Miles’ Assistant Service Manager joined the business 5 years ago as an apprentice This is an opportunity not to be missed
As a Service Advisor at Nissan, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities within Charles Hurst
**Responsibilities**:
- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will
- benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made
Qualifications:
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Whether you come from the banking or retail sector, we look for the right qualities in someone, someone that cares about people Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.
You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars
**Company Info**
Lookers/Charles Hurst are proud to be one of the top three motor vehicle retailers in the UK & Ireland, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Competitive salaries with clear pay scales in place as you develop
- Enhanced holidays that increase with service
- Eligibility to join one of our colleague car plans
- Critical illness cover after 2 years and Life Assurance
- Enhanced paid maternity, paternity and adoption leave
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to services to support well being
- Employee purchase scheme which includes discounted shopping vouchers
- Employer funded Private Medical Insurance
- Employer Pension Scheme
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Excellence Awards. So? What are you waiting for?
Charles Hurst is an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
-
Customer Service Advisor
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...
-
Call Centre Advisor
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeWe are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...
-
Customer Service Assistant
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Call Centre Customer Sales Advisor
6 months ago
Belfast, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...
-
Food and Beverage Assistant
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Switch Advisor Ltd is hiring for a Food and Beverage Assistant at our Belfast location.** **Qualifications**: - Must be able to communicate clearly and professionally...
-
Service Advisor
6 months ago
Belfast, United Kingdom Axis Recruitment Services Full time**AUTOMOTIVE SERVICE ADVISOR** This successful and profitable dealership based in Belfast is seeking a keen and driven Service Advisor with prior experience. **All applicants must have previous experience as a Service Advisor within a franchised main dealer environment.** As a Service Advisor, your Key Objectives will be: - Maximise service profitability...
-
Service Advisor
6 months ago
Belfast, United Kingdom Diamond Trucks Full time**Service Advisor - Diamond Trucks** **Mallusk, Newtownabbey** **Competitive + Overtime + Excellent benefits** **40 hours Monday to Friday and Saturday (8-12 on a rota basis)** Diamond Trucks is an innovative, and fast paced family-oriented company, where we push boundaries to ensure we remain the best at what we do - selling and repairing Renault Trucks...
-
Bar Staff
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Bar Staff** **Switch Advisor Ltd **is looking for a full-time **Bar Staff** to join our team in the **Belfast** area. We are an amazing team of people who strive to...
-
Bar Staff
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Bar Staff** **Switch Advisor Ltd **is looking for a full-time **Bar Staff** to join our team in the **Belfast** area. We are an amazing team of people who strive to...
-
Bar Staff
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Bar Staff** **Switch Advisor Ltd **is looking for a full-time **Bar Staff** to join our team in the **Belfast** area. We are an amazing team of people who strive to...
-
Front of House Staff
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided We are hiring Front of House Staff to join us in our Belfast location! **Qualifications**: - Must be able to communicate clearly and professionally with customers and...
-
Front of House Staff
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided We are hiring Front of House Staff to join us in our Belfast location! **Qualifications**: - Must be able to communicate clearly and professionally with customers and...
-
Front of House Staff
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided We are hiring Front of House Staff to join us in our Belfast location! **Qualifications**: - Must be able to communicate clearly and professionally with customers and...
-
Service Advisor
6 months ago
Belfast, United Kingdom Charles Hurst Full timeOTE: GBP £31,600.00/Yr. Overview: **Charles Hurst Fast Fit Centre** **Hours: 43.5 hours per week, Monday - Thursday 8am-5pm Friday 8am-4pm Saturday on Rota Basis (Every other) 8am-12pm** **Basic: £**26,000 - £28,000 OTE £31,600** Charles Hurst Fast Fit Centre is recruiting for an experienced and dedicated Service Advisor to join our award winning...
-
Service Advisor
6 months ago
Belfast, United Kingdom Charles Hurst Full timeOTE: GBP £34,000.00/Yr. Overview: **Service Advisor** **Belfast Jaguar** **Hours: Monday-Thursday 8.00am-5.30pm Friday 8.00am-5.00pm Saturday-9.00am-1.00pm (1in 4 on rota basis)** **Salary £26,000 - £28,000 basic (OTE up to £34,000)** We are on the look out for a service advisor to come and join Belfast Jaguar. Joining our friendly aftersales team,...
-
Customer Service Advisor
6 months ago
Belfast, United Kingdom HR GO Recruitment Full time**Job Tittle**:Customer Service Advisor - **Location**:Belfast - **Salary/Hourly Rate**: £23,500 - **Job Type**:Permanent - **Working hours/days**: Monday to Friday 9am-5pm - option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies...
-
Service Advisor
6 months ago
Belfast, United Kingdom Charles Hurst Full timeOTE: GBP £32,800.00/Yr. Overview: **Charles Hurst Jaguar Land Rover** **Monday to Thursday 08:00-17:30, Friday 08:00-17:00, Saturday 09:00-13:00 (1 in 4)** **Salary: £32,800 OTE **(including £26,000-£28,000 basic plus bonus) Charles Hurst Jaguar Land Rover are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which...
-
Service Advisor
6 months ago
Belfast, United Kingdom Charles Hurst Full timeOverview: **Service Advisor** **Charles Hurst Citroen, Belfast** **Monday-Thursday 8-17:30, Friday 8-17:00, Saturday 9-13:00 (1 in 4)** **£26,000 per year plus uncapped bonus!** Charles Hurst Citroen Belfast is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. You will work alongside our aftersales team to...
-
Service Advisor
6 months ago
Belfast, United Kingdom EM Recruitment Full time**Service Advisor - Fleet** **About the role**: Working to our manufacturers standards you will be responsible for fleet companies, owners, and individual drivers ensuring an excellent standard of customer service through communication and relationship building. Using OneLink and other Fleet Management Systems you will welcome customers to the department,...
-
Customer Service Advisor
2 weeks ago
Belfast, United Kingdom CV-Library Full timeStart your new career within the Banking & Financial services sector, our award-winning international company operates in 7 countries and have 27,000 colleagues. We are looking for a Customer Service Advisor to join a national Customer Contact Team based in a call centre environment in Belfast...