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3 weeks ago


Duns, United Kingdom Royal Voluntary Service Full time

Deputy Service Manager (Part-Time, FTC)
- Duns, Berwickshire
- Overview
- The Scottish Borders Good Neighbours service provides support to older people, enabling them people to build confidence, reconnect and remain independent for longer.
- Our volunteers provide one-to-one support, a range of activities and a safe, supportive space for our service users.
- We’re currently looking for a Deputy Service Manager to join our team on a permanent, part-time basis, working six hours on Tuesdays and six hours on Thursdays.
- The Role
- As the Deputy Service Manager, you will support the management, development and delivery of our Scottish Borders Good Neighbours service.
- Working alongside the Service Manager, you’ll ensure that services are consistent with our mission, service plan and service level agreements, enabling us to successfully achieve our key targets.
- Overseeing the day-to-day management of the service, you’ll organise activities, handle cash, deal with referrals, manage resources and promote the service locally, ensuring the delivery of excellent customer service.
- Your role will also involve:
- Supporting the recruitment, development and line management of volunteers
- Building relationships with key local contacts
- Ensuring compliance with statutory standards, policies and procedures
- Fundraising
- Reporting income and expenditure

Working Hours
- This is a permanent, part-time role, working six hours on Tuesdays and six hours on Thursdays.
- What you’ll need- Experience of working within a care environment
- Experience of handling cash
- Good literacy and numeracy skills
- IT proficiency

What you get in return
- We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:
- A hourly rate of £10.05
- 25 days’ holiday (pro rata) plus paid statutory Bank Holidays
- Six weeks’ company sick pay
- A great pension scheme
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

How to applyHere at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
- Join Royal Voluntary Service and together we can change lives, change communities and change society.
- Dates to bear in mind- This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
- Other organisations may call this role Assistant Community Service Manager, Assistant Community Support Manager, Assistant Volunteer Supervisor, or Volunteer Team Leader.


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