Dental Receptionist

Raby Road Dental Centre is a modern 6 surgery dental practice that has been refurbished and modernised to a high standard.

Complete with new equipment, new surgeries, upgraded computer systems and striving for efficiency, we want to provide every patient with an exceptional patient journey. The position involves working along side another receptionist. The practice comprises of 5 dentists, 2 therapists and 15 additional staff including dental nurses, TCO and reception team. We are a sociable team and looking for an enthusiastic and dedicated receptionist to join our team

Receptionist

Job purpose

Ensure that the Reception desk is organised in an efficient manner and patients are looked after during their visit to the practice.

Reception
- Answer the telephone in a professional manner
- Welcome all patients arriving at the practice
- Ensure that the appointment system is efficient and accurate
- Collect and record patient payments

Administration and finance
- Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy and secure manner
- Experience with sales and marketing
- Complete and return relevant forms for NHS and private schemes within a specified timescale
- Encourage prompt payments and chase outstanding debts according to the practice policy
- Liaise with dental laboratories, supply companies and other organisations as required
- Send out patient recalls
- Compile day sheets
- Keep the office, reception area and waiting room clean and tidy
- Deputise for the practice manager
- Organise stock supplies and control
- Other duties as necessary for the efficient operation of the practice
- Undergo training as may be required to develop your skills and abilities
- Attend refresher and update training for medical emergencies and CPR
- Work at other practice locations from time to time as required

**Salary**: £11.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Neston, CH64 9UZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 03/04/2023