Casual Matchday Car Park Stewards

2 weeks ago

Manchester, United Kingdom Manchester United Full time

**MATCHDAY CASUAL CAR PARK STEWARDS**

**The Purpose**

This role plays a key part of the Stadium Security team who are responsible for all aspects of event safety and security linked to the Old Trafford Stadium, team operations and other property owned by Manchester United Limited. This role is designed to enhance the matchday experience for all our fans and visitors.

**The Role**
- To control and direct vehicles who are entering or leaving the car parks, to ensure all vehicles are parked in designated bays and to assist in the safe operation of the car parks.
- Identify and meet the needs of customers and colleagues, focusing on initiating and welcoming contact and communication, whilst striving to deliver first class customer service.
- When instructed, to collect cash in exchange for parking tickets, at designated cash car parks.
- To reconcile all cash to parking tickets issued.
- To ensure that car park permit holders are allowed access to their designated areas.
- To understand their general responsibilities towards the health and safety of all categories of spectators, (including those with disabilities and children), other stewards, all staff and themselves.
- Strictly adhere to our presentational requirements, dress code and uniform standards.
- The Old Trafford Venue is open on evenings and weekends throughout the year, and as such the ability to work flexibly across different shift patterns is desirable.
- To undertake specific duties in an emergency or as directed by the safety officer or the appropriate emergency services officer.
- To undertake any additional duties as directed/instructed by either the Car Parking Supervisor or Manager.

**The Person**
- First class customer service skills.
- Ability to work as part of a team.
- Flexible, proactive approach to work
- Good communication skills
- Experience working within a car park or security role previously is desirable but not essential.

**MUFC Limited is an Equal Opportunities Employer and recognises the importance of safeguarding children and adults at risk in our workplace.

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