Transport Supervisor

6 days ago

Glasgow, United Kingdom Smart Recruit Online Full time

Are you a Transport Supervisor looking for a new opportunity based in Glasgow?

Reporting to the Depot Transport Manager, this role will require a strong individual able to drive and deliver results in a very fast-paced environment, with the ability to execute the delivery of daily plans. If this sounds like you, we’d love to hear from you.

You will be expected to comply with and support all legal legislation regarding fleet operations including good control of defect management, dispatch, and delivery processes.

The Transport Supervisor will also need to be able to manage good communications and build strong relationships with both suppliers and drivers. A large part of the daily activities will include managing and improving driver behaviours, infringements, and vehicle efficiencies.

**Duties of a Transport Supervisor**:
**Process Management**
- Engage with drivers and ensure they complete their daily activities, communicating any special instructions required by our customers.
- Issuing keys and other assets in line with our legal obligations.
- Reporting breakdowns and following up on response times.
- Taking ownership of the day-to-day work plan in line with transport KPIS and coordinating and planning the following day’s activities.
- Coordinating and executing agency and Subco requirements in line with the transport daily plans.
- Ensuring all other work declarations, RTWs, and infringements have been communicated with drivers and successfully signed off.
- Daily checks to ensure all drivers receive a licence check and PPE.
- Reporting all vehicle defects and escalating any damage-related defects to the transport manager. Ensure all damage is fully investigated with supporting evidence and driver statements.
- Controlling and checking all agency work declarations and agency paperwork is completed.
- In-depth accident investigations. Any further actions required on conclusion are to be reported to Transport Manager.

**Leadership and Management of Staff**
- Communicating effectively with the team through daily and weekly meetings.
- Managing the relationship between the depot and transport teams and customer services.
- Identifying and supporting staff through coaching and facilitation of other development opportunities to improve retention and further succession development.
- Interpreting performance data to draw conclusions and identify opportunities for improvement and recommend solutions.

**Cost Management**
- Reviewing the daily work plan and making alternative changes to meet costs and quality.

**Customer Focus**
- Communicating on a day-to-day basis with internal and external stakeholders to effectively manage and address any operational issues that might impact delivery for a client.

**Health and Safety**
- Complying with all health, safety, and environment policies and other relevant regulations ensuring accurate recording and reporting of any incidents, accidents or near misses.
- Liaising with the Safety, Health and Environment Executive on a day-to-day basis to ensure any areas of concern are managed and resolved within the depot.

**Mail integrity and Security**
- Ensuring that all staff comply with the mail integrity requirements.

**Benefits**:

- Enhanced annual leave entitlement,
- Access to our prestige benefits and rewards Portal
- Long service rewards
- Health cash plan
- Life assurance scheme

**Shift Information**:
Monday - Friday, rotating AM & PM.
This Transport Supervisor role involves occasional Saturday work as the business requires.

**Essential Skills**:

- Excellent verbal and written communication skills to influence the views of internal and external customers.
- Able to make clear and clinical decisions based on data and factual evidence in a fast-moving, high-pressure environment.
- Able to interpret performance data to draw conclusions, identify opportunities for improvement and recommend solutions.
- Able to manage effectively to achieve daily and weekly tasks through organisation, delegation and prioritisation.
- Confident presenter to groups of people including internal and clients.
- IT literate - proficient in the use of MS Office including intermediate MS PowerPoint and Excel skills for data analysis and presentation to influence business cases e.g. pivot tables, graphs etc.

**About Company**:
**Whistl** is a delivery management company providing efficient, high-quality, and competitively priced services across business mail, parcels, fulfilment and doordrop media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

**Whistl** is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.

**Essential Requirements**:

- Excellent verbal and written communication skills to influence the views of internal and external customers.
- Able to

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