Waiting Staff

7 months ago


Southampton, United Kingdom Soleto Bistro Full time

Soleto Bistro is a vibrant Italian and Bistro restaurant located in the heart of the theatre district in Southampton, just a short distance from the renowned Mayflower Theatre on Commercial Road. With an inviting ambience and a diverse menu featuring an array of Italian and Bistro dishes, Soleto Bistro provides an exceptional dining experience for patrons of all tastes and occasions.

**Position Overview**

Soleto Bistro is seeking enthusiastic and customer-oriented individuals to join our team as Waiting Staff. As a member of our front-of-house team, you will play a pivotal role in delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

**Key Responsibilities**:

- Greeting guests upon arrival with a warm and friendly demeanor.
- Escorting guests to their tables and presenting menus.
- Providing detailed information about menu items, specials, and beverages.
- Taking accurate food and beverage orders and conveying them to the kitchen and bar staff promptly.
- Ensuring timely delivery of orders to guests' tables and attending to any additional requests.
- Maintaining cleanliness and organisation of the dining area, including setting and clearing tables.
- Collaborating with team members to ensure efficient and smooth service during peak hours.
- Handling guest inquiries, concerns, and feedback professionally and courteously.
- Upholding high standards of hygiene, sanitation, and safety protocols at all times.
- Assisting in other tasks and responsibilities as assigned by management.

**We're looking for someone with**:

- Previous experience in a similar role within the hospitality industry
- Exceptional customer service skills with a positive and outgoing attitude.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Excellent communication and interpersonal skills.
- A team player mentality with the ability to collaborate effectively with colleagues.
- Flexibility to work evenings, weekends, and bank holidays as required.

**Benefits**:

- Competitive hourly wage with opportunities for tips.
- Staff discounts on food and beverages.
- Training and development opportunities to enhance skills and advance within the company.
- Friendly and supportive work environment within a dynamic team.

If you are passionate about delivering exceptional service and would like to join the Soleto team, please submit your CV and a brief cover letter outlining your relevant experience and availability.

Soleto Bistro is an equal-opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

**Job Type**: Part-time

Expected hours: No more than 30 per week

**Benefits**:

- Discounted or free food
- Employee discount

Day range:

- Every weekend
- Holidays
- Monday to Friday
- Weekend availability

Shift:

- Day shift

**Experience**:

- Restaurant: 1 year (required)

Work Location: In person


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