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Head of Completions

3 months ago

Chester, United Kingdom Solomon Investment Partners Full time

One of the UK’s leading investment property specialists has an exciting opportunity for a talented Head of Completions to join their team based in Chester, Cheshire.

Solomon Investment Partners provide information, research, and advice to property investors with an interest in the UK and European residential markets. Solomon Investment Partners specialise in exclusive off-market property investment.

**About the Role**

As The Head of Completions, you will be responsible for assisting the Head of Client Care and working closely with your team to enhance the property sales process for our clients. You will be responsible for your own pipeline as well as ensuring that your team are equipped to solve potential problems and meet strict deadlines.

**Salary**: £37,000 plus commission with OTE £60,000.00

**Key Elements**
- Work under the advice and management of the Head of Client Care
- Maximise completions and minimise fall-throughs.
- Providing an exceptional level of service to all clients from start to finish.
- Ensuring that your department files, spreadsheets and CRM system are up to date.
- Provide weekly reports of predicted completions to the Head of Client Care.
- Work towards your own KPIs as well as setting and monitoring the completion teams targets.
- Provide managerial support and provide opportunities for learning and progression to your team.
- Being the point of escalation for any client complaints.

**About You**
- You must be able to work under pressure and to strict time scales.
- You must have an in-depth understanding of the conveyancing process, especially with off-plan and new build properties. Experience in a conveyancing department or a legal education would be beneficial.
- You must have a good understanding of mortgages and bridging finance.
- You must be articulate and well organised and able to work on your own initiative.
- Strong conflict-resolution skills.
- Good communication skills and the ability to maintain positive third-party relationships relative to your department.
- Good time management skills
- Computer literate, confident user of PC, MS Office and quick to learn new systems.
- Excellent organisational and administrative skills

**What’s in it for you?**
- A competitive salary and commission
- 25 days holidays + bank holidays
- Bespoke employee wellness benefit package
- Pension scheme
- Regular paid for staff events
- Dress down Fridays
- Modern office based in Chester city centre
- An opportunity to join a friendly and fun team

**Salary**: £35,000.00-£37,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free or subsidised travel
- Gym membership
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: One location