SEO Senior Service Designer

2 weeks ago

Croydon, United Kingdom HM Land Registry Full time

Here at **HM Land Registry,** we are looking for a **SEO Senior Service Designer** to join our Customer and Strategy directorate**. **You will join us on a full-time, permanent basis and in return,you will receive acompetitive salary of **£39,516 - £41,678** **per annum (Croydon £43,151 - £45,147).**

**The SEO Senior Service Designer role can be based at any of the locations below**:
Birkenhead, North West England, CH41 6DU: Croydon, London (region), CR0 2AQ: Coventry, West Midlands (England), CV1 3BH: Durham, North East England, DH1 5TR: Weymouth, South West England, DT4 9TT: Gloucester, South West England, GL1 1DQ: Kingston upon Hull,Yorkshire and the Humber, HU2 8JN: Leicester, East Midlands (England), LE3 5DR: Nottingham, East Midlands (England), NG1 7AU: Peterborough, East of England, PE1 1QF: Plymouth, South West England, PL6 5WS: Warton, North West England, PR4 1TE: Swansea, Wales,SA7 9FQ: Telford, West Midlands (England), TF3 4LR

As an **SEO Senior Service Designer**, you will work as part of multidisciplinary agile teams to deliver digital services.

As a practitioner, you will work on the end-to-end journey of services across digital and offline channels provided by different parts of?HMLR and be a competent service designer who can develop designs based on evidence of user needs and organisationaloutcomes.

**Responsibilities as a SEO Senior Service Designer**:

- Analysing and interpreting user needs and business objectives in highly complex service areas
- Helping to re-imagine how services can be delivered end-to-end and identify potential areas of improvement
- Working with user researchers, business analysts and developers to turn concepts into user-centred services
- Supporting workshops with the team, senior project stakeholders and users
- Ensuring that services meet the digital service standard, coordinating and leading in service assessments as necessary to provide service design evidence to support the relevant points
- Collaborating with senior service designers across the government to identify and design scalable, cross-government service design patterns and standards
- Growing our service design community within the design community of practice, building skills and developing our people to elevate this function.

**What we are looking for in a SEO Senior Service Designer**:

- Creating, and managing other designers creating, usable, consistent, and accessible services
- Understanding user needs, participating in research activities and using research to inform design
- Understanding senior stakeholder needs, and using design to inform and persuade these audiences
- A strong grounding and experience in user-centred design, from concept to final delivery
- Knowledge of what good end-to-end public services look like and how to design them in an inclusive, accessible way
- Experience in making decisions across multiple connecting agile projects to meet user needs and our policy objectives
- The ability to absorb large amounts of conflicting information, managing backlogs and using it to guide yourself and other designers in producing simple designs, removing complexity from services and solving problems
- Creation and usage of service design artefacts, prototypes and reusable templates

**Benefits of becoming a SEO Senior Service Designer**:
We offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to a Civil Service pension and benefits arrangements and competitive annual leave, as wellas **flexible working** - exactly what you would expect from a progressive employer.

It is a great place to work, where difference is celebrated and we're committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit thecommunities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

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