Customer Support Advisor

3 weeks ago


Jarrow, United Kingdom Primaire Consulting Ltd Full time

**A bit about the role**:

- Maintain data integrity in our Calibration recall database through regular updates and support.
- Manage historical job paperwork filing system efficiently.
- Identify, qualify, and cultivate new leads for Service products.
- Coordinate collection and delivery of calibration products utilising our in-house driver service.
- Prepare comprehensive delivery packs containing delivery notes and certificates.
- Provide assistance in various tasks as required by the management team on an ad-hoc basis.

**What’s required**:

- Proactive and collaborative mindset essential.
- Sales and or/ Customer Support background in dynamic environments preferred.
- Familiarity with Microsoft systems advantageous but not mandatory.
- Exceptional written and verbal communication skills required.
- Strong work ethic with a willingness to seek support when needed.
- Organisational prowess and effective time management skills imperative.
- Flexible demeanour with a commitment to going the extra mile for customer satisfaction.
- Proficiency in Microsoft Windows, Outlook, Excel, Word, and PowerPoint necessary.
- Customer-centric approach and adeptness in fostering productive relationships with both internal and external stakeholders vital.

**Job Type**: Permanent

**Salary**: £22,000.00-£28,000.00 per year

Application question(s):

- Do you have previous experience working in a customer service role?
- Are you in commutable distance to the jobs location?
- Do you have previous telephone experience?

Work Location: In person

Reference ID: MC33841



  • Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, **Temp to Perm 6 month contract** As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is...


  • Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience is...


  • Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is...


  • Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a **TEMP to PERM**, 6 month contract. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us...


  • Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...


  • Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...


  • Jarrow, United Kingdom Ministry of Justice Full time

    **Customer Service Advisor - 69333** **£21,775** **Jarrow**: **Job Title**: Customer Service Advisor **Contract Type**: Permanent **Grade**: AO **Salary**: National: £21,775 Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade...


  • Jarrow, United Kingdom Manpower UK Ltd Full time

    Manpower UK are supporting our global manufacturing client for Customer Service Executives to join their established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales....


  • Jarrow, United Kingdom Manpower UK Ltd Full time

    Manpower UK are supporting our global manufacturing client for Customer Service Executives to join their established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales....


  • Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra Full time

    Job DescriptionWe are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra Full time

    We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong...


  • Jarrow, United Kingdom Essentra PLC Full time

    This is a dynamic working environment and one where career progression is taken very seriously and is fully supported. **Job Requirements** - Give remarkable service at all times, managing customer expectations by liaising with other departments/service providers to deliver on promises - Maintain accurate customer records and sales development activities. -...