Front of House Team Member

7 months ago

Glasgow, United Kingdom Culter Giffnock Full time

At Meraki Restaurant Group our ethos is to put a bit of love, passion and creativity into everything you do.

We have four stunning restaurants in the surrounding areas of Glasgow.

Our popular steakhouse and first venture, Cocktails & Steaks, Uddingston was established in 2017. Followed by our Scottish Restaurant & Gin Emporium Mr MacGregor’s in Netherlee. Cutler Lobster & Steaks serves fresh seafood and shellfish along with the finest cuts of beef and is located in Giffnock. Our latest venture is a traditional Italian restaurant Luciano’s in Burnside offering traditional Italian dishes and authentic Italian style pizza and outstanding wine.

At Meraki, we take pride in offering a unique dining experience that delights our guests with mouthwatering dishes made from the freshest produce possible, a warm ambiance, and exceptional service. Our menu features locally sourced ingredients prepared by our talented chefs ensuring every visit is an unforgettable culinary adventure.

We are always searching for new opportunities to expand and grow our portfolio further with our 5th restaurant due to launch later this year.

Are you a warm and personable individual with a flair for exceptional customer service? Do you enjoy creating memorable dining experiences for guests and thrive in a close-knit, welcoming environment? If so, we have a fantastic opportunity for you We are seeking a dedicated part time **Front of House **Team member to join our team at **Cutler** restaurant located in **Giffnock.**

**Responsibilities**:

- Greet and welcome guests with a genuine smile, creating a positive first impression of our restaurant.
- Guide guests through the menu, making recommendations and accommodating dietary preferences or restrictions.
- Take accurate and detailed food and drinks orders, entering them efficiently into the POS system.
- Serve dishes and drinks with care, paying attention to presentation and ensuring guest satisfaction.
- Respond promptly and knowledgeably to guest inquiries about the menu, specials, and help guide guests with your knowledge of different cuts of steak and how they are cooked.
- Maintain a clean and organised dining area, set up tables, and assist with cleaning duties as needed.
- Work collaboratively with kitchen and front of house staff to ensure smooth service flow and timely delivery of orders.
- Handle guest payments and process transactions accurately, following proper cash-handling procedures.
- Adhere to Health and Safety guidelines, maintaining a clean and hygienic workspace.
- Participate in team meetings and training sessions to stay informed about menu updates and service techniques.

**Requirements**:

- Excellent interpersonal and communication skills, with the ability to connect with guests and create a welcoming atmosphere.
- Strong multitasking abilities, ensuring efficient service during busy times.
- Flexibility to work evenings, weekends, and holidays as required.
- Enthusiasm to learn about our menu offerings and provide guests with an exceptional dining experience.

**Benefits**:

- Competitive hourly rate dependant on age and experience.
- Gratuity Share
- Discount on restaurant dining within the Meraki Group.
- Staff meals on applicable shifts.
- Company Pension Scheme.

If you're passionate about hospitality and dedicated to delivering outstanding service, we'd love to hear from you

**Job Types**: Part-time, Permanent
Part-time hours: 16-20 per week

**Salary**: £5.28-£10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Glasgow, G46 6AU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CUTFOH

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