Hire Desk Assistant

2 weeks ago

Cwmbran, United Kingdom Phoenix Hire and Sales Ltd Full time

The Hire Desk Assistant role is an integral part of the Hire Desk team with the main focus of continuously striving to exceed the customer’s expectations. You will be responsible for promoting a range of ancillary services and benefits to customers whilst building effective customer relationships to ensure customer enquiries are resolved promptly and satisfactorily. You will be responsible for securing new business from both existing and new customers in order to maximise customer potential, achieve your objectives and agreed targets and deliver Company profit. Working closely with the Depot Manager and other hire desk staff you will manage and plan daily activities and ensure that all hire contract administration is accurate to assist in the smooth running of this busy depot through proper management of equipment, personnel and processes you must ensure that all duties are completed in a timely manner in accordance with specifications and ‘Good Practice’ requirements. You will also adhere and promote compliance with current H&S legislation and Company specific health, safety and environmental policies and procedures

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

**Experience**:

- similar role: 1 year (preferred)

Work Location: In person

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